Client Partner

6 days ago


Charlotte, United States Iris Software Inc. Full time

IRIS Software Inc. is seeking a talented Client Partner, Logistics Domain to manage the overall relationships for large clients.This role is mandated with rapid business expansion within their assigned accounts. They are primarily responsible for managing and growing the P&L in terms of top line and bottom line and accountable for positioning, selling and delivering new service offerings and solutions to the clients to achieve targeted results.Location – Charlotte, North CarolinaKey ResponsibilitiesManage client relationships at one or more accounts with a clear focus on creating a top-notch client experienceCustomize industry prevalent engagement models to suit client requirements and delivers engagements on a multi-year roadmap. These include staff augmentation, managed capacity, managed services and business/ IT outcome-based modelsCreates opportunities to engage with client stakeholders in domain and technology specific dialogue to promote IRIS’ business interests and image as a thought leaderDevelop and execute an account plan to grow the relationship footprint and create new opportunities to best position IRIS in a competitive landscapeEngineer deals and run the sales cycle by guiding the presales/ delivery teamsManage and lead the IRIS team at the customer locationUpdate the management on a frequent basis on the potential risks/ issues and opportunities in an accountHandle escalations and negotiate with the customers, as requiredPractices a disciplined approach to forecast revenue every month and manage profitability of the account(s)Leads the consulting and delivery teams through client environments and aligns their conduct and activities to promote IRIS’ business interestsRequired Skills and ExperienceMust have experience in managing IT engagements with clients in the industry for at least five yearsBackground and acumen to understand client’s business, strategy and to keep up with industry trends such as regulatory imperativesTrack record of managing and growing accountsExcellent written and oral communication skills with an ability to make effective presentationsPeople-person with an innate ability to develop relationships at all levels of the client organization and maintain them on a longer termAbility to perform the role of a “trusted” advisorUnderstands nuances of the onsite-offshore delivery models and effectively partners with offshore counterparts.If you are interested in the opportunity please apply directly or you can send your resume to rashi.agarwal01@irissoftware.comThanksRashi Agarwal


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