Desktop Support Technician

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Boca Raton, United States Hamilton Barnes 🌳 Full time

We are seeking a dedicated Desktop Support Technician to join a small IT company and play a vital role in providing technical assistance to our internal team members. The successful candidate will possess proficiency in desktop operating systems, particularly Windows, along with expertise in Microsoft Office 365 applications such as Outlook, Teams, and Exchange.


This role requires excellent problem-solving skills, a customer-centric mindset, and the ability to thrive in a dynamic, collaborative environment.



Responsibilities

  • Provide first-line technical support to our internal team members via various channels including phone, email, and in person.
  • Diagnose and resolve hardware, software, and network issues for desktops, laptops, printers, and other peripherals.
  • Install, configure, and maintain desktop operating systems, including Windows 10, and ensure compatibility with our software applications.
  • Manage and troubleshoot Microsoft Office 365 applications such as Outlook for email and calendar management, Teams for collaboration, and Exchange for email server administration.
  • Set up and manage user accounts, permissions, and distribution lists within the Office 365 environment.
  • Collaborate with our IT team to escalate and resolve complex technical issues efficiently.
  • Perform regular updates, patches, and upgrades to desktop systems and software to ensure security and reliability.
  • Conduct hardware and software inventory management, including procurement and asset tracking.
  • Assist with the setup and maintenance of audio-visual equipment for meetings and presentations.
  • Document technical procedures, troubleshooting steps, and user guides to facilitate knowledge sharing and training.


Required Skills

  • Bachelor’s degree in Computer Science, Information Technology, or related field preferred. Relevant work experience will be considered.
  • Proven experience as a Desktop Support Technician or similar role, preferably in a small IT company environment.
  • Strong knowledge of desktop operating systems, particularly Windows 10.
  • Proficiency in Microsoft Office 365 applications, including Outlook, Teams, and Exchange.
  • Familiarity with networking concepts and troubleshooting techniques.
  • Experience with remote desktop support tools and ticketing systems.
  • Excellent communication and interpersonal skills.
  • Ability to prioritize tasks and manage time effectively in a small-team setting.
  • A proactive and customer-oriented approach to problem-solving.
  • Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or similar are advantageous


If this sounds like you, apply with your resume



  • Boca Raton, United States Hamilton Barnes ???? Full time

    We are seeking a dedicated Desktop Support Technician to join a small IT company and play a vital role in providing technical assistance to our internal team members. The successful candidate will possess proficiency in desktop operating systems, particularly Windows, along with expertise in Microsoft Office 365 applications such as Outlook, Teams, and...


  • Boca Raton, United States Hamilton Barnes Full time

    We are seeking a dedicated Desktop Support Technician to join a small IT company and play a vital role in providing technical assistance to our internal team members. The successful candidate will possess proficiency in desktop operating systems, particularly Windows, along with expertise in Microsoft Office 365 applications such as Outlook, Teams, and...


  • Boca Raton, United States Hamilton Barnes Full time

    We are seeking a dedicated Desktop Support Technician to join a small IT company and play a vital role in providing technical assistance to our internal team members. The successful candidate will possess proficiency in desktop operating systems, particularly Windows, along with expertise in Microsoft Office 365 applications such as Outlook, Teams, and...


  • Boca Raton, United States Ovation Workplace Services Full time

    **Job Role - Desktop Support Technician** **Job Summary** Desktop Technician will provide day to day local Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Windows PC/laptop management via Active Directory. f) Proven analytical,...


  • Boca Raton, United States Serigor Inc. Full time

    Job DescriptionJob DescriptionJob Title: IT Support TechnicianLocation: Onsite - Boca Raton, FLDuration: Full timeOverview: Our client, a Miami, FL based law firm, is in search of an IT Support Technician to expand their team. This position offers a Direct Hire opportunity and requires someone local to their Miami office for onsite hours. Sponsorship is not...

  • Help Desk

    Found in: Talent US C2 - 7 days ago


    Boca Raton, United States V2Soft Full time

    Summary: Responsible for supporting all technology hardware and software systems in our enterprise environment. Provide in-person and remote technical support to our customers. Assist in a wide variety of responsibilities including, but not limited to, asset tracking, detailed documentation, installation, configuration, remediation, and troubleshooting of...

  • Network Engineer

    1 week ago


    Boca Raton, United States Applications by Design Inc Full time

    Job DescriptionJob DescriptionSeeking qualified Computer Support and Network Technician to join our team!A successful candidate will handle a variety of projects to support our customers' hardware, software and network systems.Responsibilities:Manage all aspects of the networking platformTroubleshoot network & system issuesMonitor active network and...

  • Desktop Support Specialist

    Found in: Appcast US C2 - 4 days ago


    Boca Raton, United States Revolution Technologies Full time

    6 MONTH CONTRACTONSITE IN BOCA RATON, FLORIDA......NO REMOTE OR EXCEPTIONSJob Responsibilities:Installs and configures computer hardware, software, systems, mobile devices, printers, and scannersAssists in coordinating audiovisual setups and video conferencing supportVirtual Meeting Applications knowledge preferred (MS Teams, Zoom, GoTo, etc.)Audiovisual...

  • Desktop Support Specialist

    Found in: Appcast Linkedin GBL C2 - 3 days ago


    Boca Raton, United States Revolution Technologies Full time

    6 MONTH CONTRACTONSITE IN BOCA RATON, FLORIDA......NO REMOTE OR EXCEPTIONSJob Responsibilities:Installs and configures computer hardware, software, systems, mobile devices, printers, and scannersAssists in coordinating audiovisual setups and video conferencing supportVirtual Meeting Applications knowledge preferred (MS Teams, Zoom, GoTo, etc.)Audiovisual...


  • Boca Raton, United States Revolution Technologies Full time

    6 MONTH CONTRACTONSITE IN BOCA RATON, FLORIDA......NO REMOTE OR EXCEPTIONSJob Responsibilities:Installs and configures computer hardware, software, systems, mobile devices, printers, and scannersAssists in coordinating audiovisual setups and video conferencing supportVirtual Meeting Applications knowledge preferred (MS Teams, Zoom, GoTo, etc.)Audiovisual...


  • Boca Raton, United States Revolution Technologies Full time

    6 MONTH CONTRACT ONSITE IN BOCA RATON, FLORIDA......NO REMOTE OR EXCEPTIONS You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Job Responsibilities: Installs and configures computer hardware, software, systems, mobile devices, printers, and scanners Assists in coordinating audiovisual...


  • Boca Raton, United States RM Healthcare Full time

    Job DescriptionJob DescriptionSalary: $40 per hourWe are looking for a Mental Health Technician to join our team and work with physicians by monitoring patients’ wellbeing and providing support through the creation of reports and other documentation.Mental Health Technician responsibilities include observing patients, reporting information about a...


  • Boca Raton, United States RM Healthcare Full time

    Job DescriptionJob DescriptionSalary: $40 per hourWe are looking for a Mental Health Technician to join our team and work with physicians by monitoring patients’ wellbeing and providing support through the creation of reports and other documentation.Mental Health Technician responsibilities include observing patients, reporting information about a...


  • Boca Raton, United States Insight Global Full time

    Job DescriptionJob DescriptionInsight Global is seeking a skilled and compassionate Veterinary Technician to join our team at a high-volume family veterinary practice in Boca Raton, FL. As a veterinary technician, you will play a crucial role in providing exceptional care to patients and supporting veterinarians. Employment Type: W2 Contract, expectations...


  • Boca Raton, United States Sterling Biomedical LLC Full time

    Job DescriptionJob DescriptionAt Sterling Biomedical, our goal is to provide the best service and support for Dr.'s offices, Research facilities, Veterinary Offices and other medical industries. We are looking for a candidate who already has basic mechanical knowledge with a thirst for more!Job Description SummaryWe are looking for a candidate to be...

  • Heating Air Conditioning Technician

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Boca Raton, United States NESC Staffing Full time

    HVAC Field Technician Job Description: This is an extraordinary opportunity to come in at the ground floor of a fast-growing, ultra-high-impact CleanTech startup. We are racing to solve arguably the biggest sustainability problem in the world with our disruptive space conditioning technology and business models. Air conditioning is the fastest-growing use of...


  • Boca Raton, United States NESC Staffing Full time

    HVAC Field Technician Job Description: This is an extraordinary opportunity to come in at the ground floor of a fast-growing, ultra-high-impact CleanTech startup. We are racing to solve arguably the biggest sustainability problem in the world with our disruptive space conditioning technology and business models. Air conditioning is the fastest-growing use of...

  • Veterinary Technician

    Found in: Lensa US P 2 C2 - 2 weeks ago


    Boca Raton, United States Regency Veterinary Clinic Full time

    We are a high-volume family veterinary practice in Boca Raton, recently completing a comprehensive expansion and renovation, doubling our size and creating a state-of-the-art facility. Seeking an energetic and hardworking Veterinary Technician with experience in proper animal restraint, venipuncture, catheter placement, reading dermal, ear, and fecal...

  • Veterinary Technician

    Found in: Lensa US P 2 C2 - 2 weeks ago


    Boca Raton, United States Regency Veterinary Clinic Full time

    We are a high-volume family veterinary practice in Boca Raton, recently completing a comprehensive expansion and renovation, doubling our size and creating a state-of-the-art facility. Seeking an energetic and hardworking Veterinary Technician with experience in proper animal restraint, venipuncture, catheter placement, reading dermal, ear, and fecal...

  • Veterinary Technician

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Boca Raton, United States Regency Veterinary Clinic Full time

    We are a high-volume family veterinary practice in Boca Raton, recently completing a comprehensive expansion and renovation, doubling our size and creating a state-of-the-art facility. Seeking an energetic and hardworking Veterinary Technician with experience in proper animal restraint, venipuncture, catheter placement, reading dermal, ear, and fecal...