Senior Information Technology Analyst
2 weeks ago
The Sr. Information Technology Analyst is responsible for providing tier 3 and 4 support. Oversees the technological needs of 8 manufacturing plants, 5 service center warehouses, and sales offices across the US which encompasses 500+ salary employees, 100+ virtual and physical servers, 300+ network switches,1200+ PCs and network attached devices. Supervises and trains other information technology analysts. Designing, installing, and implementing network infrastructure for various projects within manufacturing plants, service centers, and sales offices across the country. Including the management of copper and fiber installation & termination for workstations, PoE devices such as cameras, phones, time clocks, and badge readers. Server/network and IDFcabinet build-outs. Highly prioritizing documentation and clean cable management. Management of Microsoft 365 Exchange Online Email systems, Azure/Entra AD, Sharepoint, Teams, and Office. Carrying out email transport rules, filtering, policies & rules, message tracing, alerting, conditional access policies, authentication, risk assessment, permissions & device management. Assists with configuring, installing & troubleshooting Cisco Catalyst series & HP Aruba series network switches, Motorola WAPS, Ubiquiti WAPs & P2P devices. Provide daily maintenance for end-user PCs, physical & virtual servers, networks, phone systems, web and spam filtering, printers and print servers, on and off-site backups, cloud and local anti-virus management, email management with on-site MS exchange and Office 365, web domain and DNS registration, as well as client-specific needs involving requests. This person will directly report to the director of Information Technology.
Required skills and experience:
- Bachelor's degree
- 10+ years experience in IT
- Experience coding switches in a Network environment
- Experience Maintaining VMware virtual computer and server environments
- Experience Managing active directory
- Experience with password flips, network issues, email set up in Azure
- Experience working in both a cloud and on-prem environment
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