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VoIP Test Engineer

3 months ago

Dallas, United States Ampstek Full time

Role: VoIP Test Engineer / VoIP Network Engineer


Location: Dallas, TX / Middletown, NJ (Onsite Job)


Job Type: Long-term contract




Job Description

Key Responsibilities Include:

• Responsible for test planning and execution of RG (Residential Gateways) certification testing for consumer services

• Identify key issues, open defects, work with the vendor for a resolution, validate and resolve the defects once fix is available in a labs-based environment

• Understand and able to configure voice gateways with registrar server and troubleshoot connectivity issues

• Able to read and analyze debug VoIP logs and open bugs with vendors

• Provision and configure VoIP lines on RGs (Residential Gateways)

• Thorough understanding of IP based network systems and protocols

• Extensive knowledge of SIP protocol and related network components (Gateways, SBC, Proxy).

• End to End call flow testing of VoIP services which may require coordination with other teams (Domestic and International)

• Developing test scripts and plans; Perl and / or Shell scripting experience is a plus

• Provide Lab environment test support

• Deep understanding and debugging capabilities for SIP, RTP and ,WireShark traces/captures

• Test SIP and RTP call traces and SIP call flow

• Attend project meetings to review system and test requirements

• Responsible for Tier 4 problem and troubleshooting/diagnosis and resolution

• Provide production and escalation support to Operations and Service teams