Information Technology Support Specialist
4 weeks ago
IT Support Specialist that will be responsible for troubleshooting tier I/II issues for Windows and MACs, while also administering Active Directory, O365 and troubleshooting software/hardware issues that arise.
Worksite Address: Culver City, CA
Onsite/Remote: 100% Onsite
Pay Rate: $30-32/hr.
Start Date: ASAP
Hours: 8-5pm PST
Duration: 1-3 mo. CTH
Must Haves:
- Windows/MAC (some exposure)
- Azure (AD)
- O365/Outlook
- VoIP
Notes from Manager:
- Working alongside the manager, providing support for 80 end users on site and remote users as well
- Windows, some MAC (familiarity with iOS, Android)
- Roll Outs/Projects (will train)
- Ability to provide support for 100 End users
- Experience with Azure Active Directory/O365/Outlook
- Will be Onboarding/Set-up of workstations and applications for end users
- Provide White-glove support
- Ring Central/VoIP troubleshooting and supporting
- Access Points/Switches – knowledge base on how to report issues or light troubleshooting
- Switching/Routing, network backbone knowledge
- Break/Fix from time to time
- Fundamental understating of network systems
- Salesforce a PLUS
- Google Workspace a PLUS
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