Safety Manager

1 month ago


Norfolk, United States Beacon Mobility Full time

Duties and responsibilities include:

  • Conducts new hire orientation and initial driver training, including classroom and on-road instruction.
  • Provide appropriate road training and observation to ensure drivers adhere to policy and training procedures and comply with key performance areas.
  • Assesses drivers based on customer service, passenger assistance, proper wheelchair/mobility aid securement, vehicle inspection, and more.
  • Performs ride-along to observe drivers’ compliance with key performance areas.
  • Responds to accidents and incidents while reporting them appropriately.
  • Knowledge of principles and methods for teaching and instructing individuals and groups and measuring training effectiveness.
  • Directs, conducts or supervises interviewing, selection, and recruitment of adequate operator applicants to effectively provide safe, efficient service.
  • Manage driver training and may conduct driver training, recommend retraining, and discipline as required.
  • Conduct or assist the General Manager with safety training and meetings. Conduct and review accident/incident investigations and complete reports, maintain complete safety files (example: accident/incident reports, I-9, bus reports, and worker compensation injury reports).
  • Maintain or coordinate complete personnel record keeping. Maintain substance abuse file.
  • Coordinate compliance with Federal, State, and local laws and work closely with the General Manager or Designee to accomplish company objectives.
  • Complete additional duties as assigned.

Minimum Requirements:

  • Two (2) years previous demand-responsive customer service (paratransit, taxicab, ambulance, etc.).
  • Knowledge of principles and methods for teaching and instructing individuals and groups and measuring training effectiveness.
  • Department of Transportation (DOT) medical card issued by a company-authorized healthcare provider.
  • Effective leadership, coaching, and mentoring abilities are necessary to identify others’ developmental needs and help others improve their knowledge and skills.
  • Cooperative, energetic, and enthusiastic attitude.
  • Dependable, stress-tolerant, and adaptable, with experience in a fast-paced, multi-functional environment preferred.
  • CDL License with Passenger Endorsement Required.




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