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Deployment Project Manager

3 months ago

Miami, United States Teksky LLC Full time

Job Responsibilities

•Projects include IT setup for building fixtures and displays, complex built-in appliance installation, setting planograms and graphics, and ensuring our stores are ready for business each day.

•They also provide support and assistance to the Deployment Functionality Technician on the deployment of IT scope during these projects.

•Drives a positive customer experience by building relationships and providing solutions to their needs.

•Includes complex interactive display setup, and Audio-Visual distribution support, extensive category planograms setup, implementation of new and reflowed fixture configurations, signage execution, installation of product security devices, and other tasks as assigned.

•Completes all assigned Franchise projects and restaurant display functionality support to acceptable standards within given timelines, including follow-up of known issues.

• Assists Project Deployment teams with the training of new project team members through job shadowing and sharing of best practices.

•Implement new interactive displays and technologies during renovations, vendor supported activities, and special projects.

•Assists the Deployment Functionality Technician with the installation and troubleshooting work.

•Perform basic and advanced functionality support on Restaurant interactive displays during large scale resets and remodels.

•Maintains a high level of knowledge and proficiency of complex vendor-provided displays.


Mandatory Skills

•Self-starter, energetic, highly motivated, and independent; ability to navigate through challenges and ambiguity with confidence.

•At least five (5) years of experience in large-scale/enterprise project management in Technology and Restaurant sector role, or equivalent educational background.

•Proficiency with project management tools, methodologies, and related technology.

•Ability to demonstrate go-getter attitude, drive results, solve problems, and possess interpersonal skills.

•PMI/PMP certification or equivalent years of experience is a plus.

•BS/BA degree (preferably in an IT-related field).

•Strong customer focus with the ability to understand the customer journey lifecycle in Restaurant Business.

•Strong verbal and written communication skills.

•Strong attention to detail and analytical ability.

•Strong proficiency in MS Office suite of products; very high proficiency with Excel and ability to manage a large data set.

Required Education

Bachelor’s degree in business management or any equivalent study.

Preferred Experience

Experience in project management within the Quick Service Restaurant (QSR), restaurant, and retail industries.