Receptionist

About Us

We are a professional mental health counseling office and our goal is to provide a warm and enjoyable environment full of mutual respect and opportunities to learn and grow.

Qualifications and Skills:

Telephone skills, Verbal communication, Listening, Professionalism, Customer focus, Organization, Informing others, Handles pressure, Supply management, Assertiveness, Must be proficient in learning and navigating computer applications and phone systems quickly. Attention to detail is required.

Responsibilities:

Serves visitors by greeting, welcoming, and directing them appropriately; Informs visitors by answering or referring inquiries; Answers the phone and responds to caller inquiries in an informed and professional manner; Returns missed phone calls and voicemails promptly; Manages email in an effective and timely manner; Maintains therapist/client schedule; Keeps a safe and clean reception area; Takes and documents client payments and maintains billing information; Follows up with insurance payments and denials; Performs administrative tasks as needed; Contributes to the team effort by accomplishing related tasks as needed.

Work Hours and Benefits

Receptionist is expected to start at 20 hours per week with room for more hours and increased pay as company and individual growth allows. Unemployment and worker's compensation will be available.