Implementation Project Manager

1 month ago


Plano, United States Marquis Full time

The implementation project manager is responsible for driving value for clients during the onboarding process. Reporting to the Head of Client Experience / Support and Data, you will lead joint Client and Marquis teams to ensure timely onboarding.


This a 4-month contract role and a hybrid position located in Plano, TX.


Duties Include:

  • Lead multiple client program implementations simultaneously by applying effective implementation methodology and customizing project plans based on internal processes, configuration requirements, and client needs.
  • Lead pre-implementation, kick-off and status calls with the client
  • Leveraging GuideCX software, plan and maintain the implementation project plans for multiple clients
  • Track activities across the client and internal project resources and produce executive facing bi-weekly status reports
  • Effectively manage project scope
  • Coordinate project results and lead status meetings to communicate results, task owners, and next steps with clients and internal departments, Sales and Account Executives, Product Solutions, and Client Support
  • Actively identify, manage and mitigate risks and issues on the project to include engagement with executives


Position Requirements:

  • 3+ years as a client-facing software implementation manager
  • Bachelor's degree or equivalent experience.
  • Proven understanding of standard processes in project lifecycle methodology and project management principles.
  • Sense of urgency and extreme focus on getting the client to value realization quickly
  • Experience with implementations on multiple platforms and systems.
  • Project Management tool/software experience (Smartsheet, MS Project, etc.)
  • Excellent business writing and interpersonal skills.


Other Desirable Qualifications

  • Experience working with Bank and Credit Unions


Location

This role is a hybrid role that will work onsite 1-2 days per week at our Plano, TX location


Marquis is an equal opportunity employer.



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