Sales Analyst

1 month ago


Miami, United States Norwegian Cruise Line Holdings Ltd. Full time

JOB SUMMARY: Responsible for collecting, processing, modeling, and analyzing. Consolidate data from several different systems and sources to provide department timely and accurate information. Benchmark and compare agencies against peer set and provide recommendations and strategies to focus on most profitable agencies while reducing expense to underperforming agencies.


DUTIES & RESPONSIBILITIES:

  • Prepare standard reporting from various sources to provide actionable information and insights to team members and management.
  • Assist in maintenance of internal/external sales incentive programs along with supporting processes including revenue breakout and agency alignment.
  • Liaise with internal team and Enterprise Analytics to maintain best in class Tableau dashboards and business objects reporting. Continually review reporting and propose changes to enhance reporting effectiveness.
  • Prepare monthly financial expense variance reporting and consolidate explanations across the Travel Agency Sales cost centers while providing potential prospective impact from results.
  • Maintain and catalogue periodical analysis and reporting distributed to internal and external customers inclusive of all tableau dashboards and business objects reports.
  • Run analysis for channel performance, market performance, booking volume, yield, account performance, including various metrics, etc.
  • Continually enhance and develop return on investment analysis and provide recommendation to Sales Leadership for programs to drive demand in the most profitable manner.
  • Ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes.
  • Assist with special projects and provide analytical support to internal customers ranging from Corporate Finance, Revenue Management, Operations, and others.
  • Perform various ad hoc analysis to provide to internal/external customers.

QUALIFICATIONS


DEGREE TYPE: Bachelor's Degree


FIELD(S) OF STUDY: Finance, Accounting, Business


EXPERIENCE: Minimum 2 years' experience including but not limited to finance, strategic planning, sales analysis or related analytical experience, data analytics/reporting.


COMPETENCIES/SKILLS:

  • Must understand analytical modeling and/or accounting practices and techniques, including knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources.
  • Understanding of using analytical concepts and statistical techniques including analyzing data, drawing conclusions, and developing actionable recommendations for business units.
  • Exceptional problem solving, quantitative and analytical abilities.
  • Analysis and reporting capabilities, and extensive knowledge of market and regional trends and behaviors, as well as lead management.
  • Strong ability to work with numerous processes and projects simultaneously.
  • Excellent communication and collaboration skills.
  • Experience with Excel and Tableau preferred.



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