Customs Brokerage Manager

3 weeks ago


Los Angeles, United States FreightTAS Full time

Customs Brokerage Manager – Freight Forwarding

To fill this position, you must have a current Brokerage License and three or more years of Brokerage Management experience working with a Freight Forwarder.

Location: Los Angeles/Cerritos

Office based

Salary - $75k - $80k base - Commensurate with experience

Excellent Company benefits


Our client has a Global footprint within the Freight Forwarding Industry and is seeking to hire a Customs Brokerage Manager to join the growing organization.


SUMMARY

The Customs Brokerage Manager is responsible for the process and activities for managing the governmental compliance and processing of the import filings of goods into the US for the organization.


DUTIES AND RESPONSIBILITIES

The Customs Brokerage Manager position has five areas of responsibility: Compliance, Operational Excellence, People Management, Cost Control, and Revenue Growth.


Compliance

Ensure that customs and governmental processes, procedures, and activities are performed and managed based on global, country port, & mode of transport

specific government regulations.

Keep abreast of laws and regulations regarding brokerage compliance and develop specific programs to ensure that personnel are adequately trained and equipped with the knowledge to maintain a compliant environment.

Responsible for using company and client funds and negotiable documents to ensure that there are no violations of governmental, banking, or corporate standards.

Required to post Customs Brokerage License as permit qualifier in local port.


Operational Excellence

Manage and deliver on client’s commitments based on local, national, and global strategies.

Ensuring productivity and maintaining the quality necessary to meet company and client expectations.

Monitor implementation of new accounts to ensure all KPIs are met.

Seek cost efficiencies and process improvements within the different functions of the products and departments and work with the support and alignment of the GOP team to implement them as appropriate.

Ensure proper staffing for coverage of clearance across all modes of transport (Air, Ocean, Rail, Truck)

Develop working relationships with clients, corporate compliance, branch managers, Air & Ocean product owners, local or regional government compliance personnel, and staff to ensure the highest level of customer service and compliance.

Attend Client Business Reviews to present and gather feedback from clients.


SKILLS AND COMPETENCIES

People Management and Leadership

Strategic Planning Skills

Organizational Skills (prioritize, plan, assign, and control)

Decision-making capabilities


EDUCATIONAL BACKGROUND/ WORK EXPERIENCE

Must possess strong knowledge and understanding of customs clearance, government regulations security, and freight forwarding business, and be able to identify areas of operational, financial, and people improvement.

A college degree is preferred, but a combination of equivalent and educational experience may be substituted.

Licensed Customs Broker Required


LANGUAGE SKILLS

Fluent English

Other languages are a plus.



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