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Lawyer Referral Service Coordinator

2 months ago

Cranston, United States Rhode Island Bar Association Full time

The Rhode Island Bar Association is seeking a dynamic and organized individual to join our team as the Lawyer Referral Service Coordinator. In this role, you will play a vital part in connecting clients with the legal services they need through our Lawyer Referral Service (LRS) program.


Your key responsibilities will include:

  • Client Screening & Intake: Assess client needs and refer them to appropriate legal professionals.
  • Case Referral: Manage and oversee the referral process from initial contact to case follow-up.
  • Community Outreach & Events: Help plan and implement public service events and community outreach programs.
  • Communications: Draft correspondence, prepare outreach materials, and assist with communications to the membership and the public.
  • Program Management: Handle all tasks related to the LRS program, including fee collection, panel member communication, and statistical record maintenance.


Desired Qualifications:

  • Public Service Orientation: A sincere interest in working with the public across all economic levels.
  • Interpersonal Skills: Excellent interpersonal skills with a professional demeanor and strong personal integrity.
  • Communication: Superior written and oral communication skills, including public speaking.
  • Judgment & Confidentiality: Ability to handle sensitive situations with discretion and maintain confidentiality.
  • Adaptability: Quick learner with the ability to prioritize tasks and adapt to new challenges.
  • Technical Proficiency: Extensive knowledge of Excel and Microsoft Word.
  • Language Skills: Knowledge of Spanish is a plus but not required.
  • Education: Bachelor’s Degree preferred; a background in public service is highly preferred.


If you are a motivated and compassionate individual with a passion for public service and a talent for communication, we encourage you to apply.