Credit Analyst II

2 weeks ago


Plano, United States AMISEQ Full time

Duties:

  • Reviews Merchant Processing Payments, Payroll, BillPay, and Capital loan applications for fraud, compliance, and credit risk concerns.
  • Makes outbound calls to merchants to validate information and makes decisions on application outcomes based on sound judgement.
  • Assist with customer inquiries via case reviews, email, and phone calls.
  • Applies defined procedures to independently review and evaluate new and existing accounts while maintaining quality assessments.
  • Writes complete, streamlined, and accurate case notes.
  • Applies strong communication and analytical skills in reviewing cases and supporting the customers.
  • Learn operation processes, apply changes timely, and teach other members of the team when needed.
  • Plan and organize workload to ensure consistent achievement of goals and targets.

Location:

  • Hiring location open in Plano, TX only. Hybrid - Requires 2 to 3 days in-office - Tuesday and Thursday are ideal.
  • This is to support the surge in case volume related to mid-market customers, Care referrals, and to cover for employee going on LOA.


Skills:

  • Excellent research and investigation skills.
  • Proficient use of technology with exceptional internet research skills.
  • Perceptive with ability to make independent and reasonable decisions in a dynamic work environment.
  • Ability to manage multiple priorities in fast paced and high volume setting.
  • Working knowledge of Microsoft Office suites (Word, Excel, PowerPoint).

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