Clinic Manager

3 months ago

Walnut Creek, United States RadNet Full time

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Site Manager, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.


You Will:

  • Hire qualified team members following approved protocols and HR guidelines, and maintain a minimal level of employee turnover.
  • Direct, mentor, and oversee all imaging center and department team members by setting clear and specific expectations/objectives and monitoring performance. Recognize and provide coaching, counseling, and discipline as appropriate.
  • Adhere to all OSHA regulations, RadNet practices, and safety protocols
  • Actively promote, recommend, and seek out new business opportunities for the imaging center and organization.
  • Develop strategies to achieve individual and business unit goals.
  • Advocate change to maximize effectiveness and efficiency.
  • Assists in preparing operating budgets and effectively analyzes performance against those budgets. Oversee the overall financial performance of the center/department.
  • Perform technologist duties to maintain technical skills and to alleviate staffing shortages (as applicable).
  • Demonstrates a high level of competency and ensures team members are safeguarding patient property and Patient Health Information.
  • Responsible for safeguarding on-site medications following Company policies, procedures, and any legal requirements and ensures employee adherence to on-site medication policies
  • Demonstrates and ensures team members a high level of respect for company property, including any cash and patient financial information on-site or on patient portals.
  • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
  • Demonstrates high-level respect for patient boundaries and cultural sensitivities during all interactions, including team members' interactions with one another.
  • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting, and ensures team members adherence to the same expectation.
  • Demonstrates and exhibits the behavior that fosters an environment that is nurturing and ensures cooperative and collaborative working relationships.


If You Are:

  • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
  • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
  • You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.


To Ensure Success in This Role, You Must Have:

  • Excellent management skills, including: Sales and customer service; public relations; strong time management; clerical skills; some bookkeeping; strong written and verbal communications skills; knowledge of budget and financial statements; understanding of workers compensation billing needs, and possess basic medical-related knowledge/skills.
  • Must be detail-oriented, highly organized, and able to interact effectively with doctors, patients, vendors, peers, staff and management.
  • Previous experience at similar volume medical facility a must, technical experience (imaging) a strong plus.
  • Ability to communicate clearly and effectively through verbal and written communication.
  • Knowledge of state and federal health and safety regulations.
  • Knowledge of developing budgets, general computer skills, and Microsoft Office knowledge.
  • A four-year degree in business administration or health care administration or six plus years of experience in the radiology service industry and/or management experience is preferable.

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