Commercial Litigation Adjuster

2 months ago

Southlake, United States Superior Risk Management Full time

We have your next GREAT OPPORTUNITY

 

At SRM Claims, we look for the best and brightest talent to join our team of professionals. We're united by a common purpose of delivering exceptional service to our customers.

 

Reasons you should consider a career with SRM Claims:

  • Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion, and enthusiasm.
  • Career Development: SRM offers robust internships and internal training programs for advancement within our organization.
  • Benefits: Not only do our benefits include up to 3 weeks paid time off in your first year, plus 10 paid holidays, but they also include Medical, Dental, Vision, Life Insurance, Short- and Long-Term Disability, 401K, and EAP.
  • Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads.

 

Compensation Philosophy

Each element of our compensation package is designed to align with our long-term business strategy and drive sustainable operational excellence and strong financial results. The typical starting salary range for this role is determined by a number of factors including skills, experience, and education.


Position Overview

Responsible for the investigation, evaluation, and disposition of cases on assignment, which may include an established portion of the office/team workload and/or individual assigned cases that present high exposure or complex coverage or liability issues. Works autonomously within prescribed authority limits. This position includes responsibility for handling Commercial Auto Bodily-Injury, Property Damage claims including claims in Litigation involving severe and catastrophic injuries. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.


Location: On-site, in-office.


Responsibilities:

  • Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed procedures and authority.
  • Communicates with policyholders, all potential claimants, and witnesses in order to gather information regarding claims and advise as to proper course of action.
  • Review and comply with claims handling procedures and guidelines.
  • Plans and conducts detailed investigations to analyze and confirm coverage and to determine liability, compensability, and damages of claims.
  • Confidently negotiate claims to fairly resolve pending inventory.
  • Proficiently and proactively handle the claim file through various phases of litigation.
  • Responding to all demands timely.
  • Independently review the applicability of coverage.
  • Recognize coverage issues if any.
  • Recommends ultimate resolution on assigned cases in excess of their authority to management team.
  • Identifies potential suspicious claims and refers to SIU/Audit and Fraud Unit.
  • Confers with Defense Counsel, review Defense Counsel reports concerning claim evaluations, mediations, settlements, trials and provide required written status reports to management as well as reinsurers.
  • Responds to various written and telephone inquiries including status reports.
  • Ensures adequacy of reserves.
  • Preparing monthly claim status reports
  • Recommends reserve increases on cases in excess of their authority.
  • May be involved in special projects and/or mentoring at the direction of management.
  • File litigation management includes directing, monitoring, and coordinating outside counsel.

Qualifications:

  • 3 to 5 years of relevant legal or claim handling experience


Preferred Qualifications

  • Must have knowledge of coverage, liability, and complex claims handling procedures.
  • Excellent business judgment.
  • Strong interpersonal skills and highly collaborative with strong ability to build relationships, gain credibility, and partner across functions to build consensus.
  • Confident and flexible to operate in a fast-paced, constantly evolving environment.
  • Passionate about your work and a desire to have a big impact.
  • Embody the highest standards of integrity, ethics, and accountability.
  • Strong verbal and written communication skills with the ability to clearly articulate coverage determinations.
  • Time management skills with the ability to manage multiple priorities with an attention to detail, data and analytics


Compensation Package:

  • Competitive base compensation
  • Health benefits & 401K with employer match
  • PTO Package
  • Opportunities for career advancement

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