Senior Program Manager

2 weeks ago

Wallingford, United States CMC Energy Services Full time

Join a fast growing company in the exciting energy efficiency industry Eligible for additional bonus compensation and a hybrid work environment


PRIMARY PURPOSE

The Senior Program Manager will be responsible for managing and directing the implementation of residential, multi-family, and/or business customer energy efficiency program work and ensuring necessary resources are dedicated to meeting all program goals. This individual will be directly responsible for the efficiency and profitability the program(s) overseen while managing a team of people leaders.


ESSENTIAL FUNCTIONS

  1. Work closely with direct reports, clients and client program managers in the effective management of energy efficiency projects and/or programs.
  2. Analyze business activities, expenses, profits and goals to develop a strategy of program implementation. Take ownership and accountability for all aspects of the profit & loss as it relates to the program.
  3. Develop and implement full-scale program plan responsibilities. Identify, set, communicate and manage project and program dependencies, critical path, program expectations, tasks and responsibilities with team members and clients in a timely and clear fashion. Identify and resolve issues and conflicts with the program team.
  4. Build, develop, and manage key client relationships to successfully launch and manage the program.
  5. Ensure collaboration exists within departments for clear understanding of all processes and procedures to drive the program.
  6. Estimate the resources and participants needed to achieve program goals. Ensure the accuracy and timeliness of work completed by all staff and contractors. Recommend subsequent staff/contractors changes when/if necessary.
  7. Develop and submit budget proposals and production goals and manage financial and production performance of the program. Monitor annual budget and production goals to ensure spending and production goals are achieved. Prepare and submit required weekly, monthly, and annual program reports. Prepare and review final invoice data.
  8. Manage, coach and mentor direct reports to ensure staff is performing effectively and at their highest potential to achieve program and company organizational goals. This includes interviewing, planning, assigning, completing performance evaluations, coaching, and directing work.
  9. Proactively manage changes in projects and/or program scope, identify potential crises, and devise contingency plans. Develop strategy and performance metrics to meet the goals of the program and communicate goals to team. Develop and manage systems and processes to track results and provide required internal and client reporting including but not limited to progress reports, proposals, requirements documentation and presentations.
  10. Ensure all work performed is in accordance with stated program guidelines and in compliance with OSHA and company safety procedures.
  11. Perform other duties as assigned.


JOB REQUIREMENTS

  1. Bachelor’s degree required. Related industry major preferred.
  2. 5 - 7+ years' operations management experience
  3. 5 - 7 years' energy industry experience
  4. BPI Building Analyst and Envelope certifications as required by program and client guidelines. Other certifications may be required by utility.
  5. Strong knowledge of energy industry and building science.
  6. Strong supervision skills to lead, direct, coach and mentor. Prior leadership and supervisory skills.
  7. Strong analytical, organizational, project management, problem solving and prioritization skills necessary.
  8. Ability to communicate clearly and effectively, in speech and writing, with customers, staff, managers, supervisors, contractors and clients.
  9. Strong time-management skills and resourcefulness to meet tight deadlines and flexibility with fluctuating priorities.
  10. Ability to handle confidential information with the highest level of integrity and ethics.
  11. Although this position is based in one office, travel to other offices may be occasionally required.
  12. Valid driver’s license required and use of personal vehicle may be necessary per location.
  13. Proficient in Microsoft Office Suite.
  14. Perform the essential functions and physical demands of the position with or without reasonable accommodation.


CMC Energy Services, Inc. provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

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