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New York, New York, United States vst consulting Full timeJob Title Business Analyst Location Onsite/New York NY Duration 6 Months(Contract)Description Major Responsibilities Take complete accountability and guide all projects under ownership through the business analysis lifecycle to achieve successful implementation on time with quality. Prepare and contribute to any project deliverables scope documents...
Business Analyst
2 months ago
Our client, a popular airline, is looking for a freelance Business Analyst to join their team for about 40-hours/ week, ongoing. The role will be hybrid onsite in their Long Island City office a few times per month.
As the Business Analyst, you will be working on digital products, creating highly detailed product documentation and liaising between the Development and Product teams.
RESPONSIBILITIES:
- Work with Development and Product teams on a customer-facing digital product across Mobile, Web,and kiosk platforms.
- Carefully document functionality for products with more than 300 screens
- Distill complex, technical information into words and flow charts that can be understood by all business units.
- Understand design requests from designers and the response from Development about product capabilities and functionality.
- Carefully plan out presentations to prevent errors and eliminate confusion.
QUALIFICATIONS:
- 3+ years of experience working with Digital Products as a Business Analyst
- Experience documenting complex products, taking a logical, systematic approach to avoid errors.
- Able to translate technical information into words/ diagrams that everyone will understand.
- Understand SQL and data analysis on an intermediate level.
- Experience with Data Analysis and pulling reports
- A basic understanding of UX/UI processes
- Understanding of business processes and problems when working with digital products
- VERY detail oriented
- Provide work samples
- Take initiative to solve problems
- Excellent written and verbal communication skills
- Airline experience is nice to have - understanding of travel regulations: no fly lists, entry to countries (visas etc)
- Nice to have: experience working with Self-service kiosks and/or Global distribution systems
Must have Softwares:
JIRA and Confluence
Vizio/lucid or similar
Figma as a viewer not a user
Nice to have Softwares:
Sabre or other Global Distribution System software
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Employee Stock Purchase Plan and paid holiday eligibility are based on length and dates of service.
