Generator Field Service Technician

We are Energy Systems, the leader in industrial power solution sales, service, and rentals.

With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.

At Energy Systems, a subsidiary of Generac, our people help make the world safer, brighter, and more productive. United by our Values, people with diverse backgrounds and points of view work together to ensure our customers have peace of mind.

It’s a challenge, and an invitation. Most importantly, it’s an opportunity to join an industry leader. There’s never been a better time to work at Energy Systems. Our rapid growth equals rapid career advancement opportunities for those who want to be challenged and enjoy a fast-paced, high-performance culture.

The Generator Field Service Technician is responsible for providing on-site troubleshooting, repair, warranty/campaign service, preventative maintenance, equipment modifications, , of Generac industrial products. This position will requires 100% travel; fleet vehicle provided. No overnight travel is anticipated. Overtime is not promised or required, but during mass storms and outages management may require additional help for after hours calls beyond the standing on-call schedule.

With respect to different levels, please review the below and a recruiter will be in contact to discuss your interests and qualifications:

Knowledge, Skills, and Abilities:

• Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, connection diagrams, and control systems
• Understand components and operation of an electrical distribution and transfer switch system
• Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision, in occasionally adverse outdoor weather conditions.
• Experienced in Electronics, Electromechanical Technology
• Knowledge of power generation; light tower, products
• Spark Ignited and Compression ignition internal combustion engine knowledge

Technical Field Service Representative Trainee:

Minimum Qualifications:

• Education: High School Diploma
• Experience: 1 – 3 years related mechanical experience and completion of Automotive, Construction Equipment or Electrical/Electronic program

Preferred Qualifications:

• Education: Associates Degree in Marine, Ag, Construction, Automotive technical programs, or Electrical Engineering or Mechanical Engineering
• Experience: 1 – 3 years related Industrial experience

Compensation Range:

• Min: $21.84/hour
• Max: $27.30/hour

Technical Field Service Representative Level I:

Minimum Qualifications:

• Education: High School Diploma
• Experience: 2 – 3 years servicing and troubleshooting Emergency Power Supply Systems (EPSS), and Generac Air Cooled & Liquid Cooled certification and related maintenance and troubleshooting competencies

Preferred Qualifications:

• Education: Associates Degree in Marine, Ag, Construction, Automotive technical programs, or Electrical Engineering or Mechanical Engineering
• Experience: 4 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)

Compensation Range:

• Min: $28.39/hour
• Max: $30.58/hour

Technical Field Service Representative Level II:

Minimum Qualifications:

• Education: High School Diploma
• Experience:
• 3-4 years servicing and troubleshooting Emergency Power Supply Systems (EPSS), and Generac Industrial certification and related maintenance, startup and troubleshooting competencies, as well as competitive brand industrial repair proficiency. Load bank loading and towing and related certifications are required for larger commercial and industrial units.

Preferred Qualifications:

• Education: Associates Degree in Marine, Ag, Construction, Automotive technical programs, or Electrical Engineering or Mechanical Engineering
• Experience: 6 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)

Compensation Range:

• Min: $34.94/hour
• Mid: $38.22/hour
• Max: $41.50/hour

Technical Field Service Representative Level III:

Minimum Qualifications:

• Education: High School Diploma
• Experience:
• 4-6 years servicing and troubleshooting Emergency Power Supply Systems (EPSS) particular mastery of paralleling switchgear and generator repair/maintenance, and loadbanking setup and reporting abilities.

Preferred Qualifications:

• Education: Associates Degree in Marine, Ag, Construction, Automotive technical programs, or Electrical Engineering or Mechanical Engineering
• Experience: 8 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)

Compensation Range:

• Min: $43.68/hour
• Max: $48.05/hour

Master Field Service Technician:

Minimum Qualifications:

• Education: High School Diploma, Generac Master Certification or equivalent
• Experience: 8 years in advanced troubleshooting Emergency Power Supply Systems (EPSS), and achieve Generac Master Technician level certification and demonstrate the related competencies.

Preferred Qualifications:

• Education: Associates Degree in Electrical Engineering or Mechanical Engineering
• Experience: 10 – 15 years in advance troubleshooting Emergency Power Supply Systems (EPSS)

Compensation Range:

• Min: $49.14/hour
• 1 year:$50.23/hour
• 3 years: $51.32/hour
• 5 years: $52.42/hour

Compensation: Energy Systems is committed to fair and equitable compensation practices. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending, and health savings accounts, accrued paid time off, 8 paid Holidays, opportunity for overtime and 401(k) retirement benefits.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate tools, hardware, parts, instrumentation, or controls. The employee is required to reach with hands and arms, including above the shoulders and below the waist. The employee is regularly required to stand and walk and drive commercially-plated vans or pickup trucks. The employee is constantly required to sit, including for the purposes of driving up to 12 hours in a day. Handling of service parts will include lifting or carrying parts in excess of 80 lbs. regularly. Majority of lifting and carrying will involve parts between 5 and 40 lbs needing to be moved more than 50 feet. Load bank loading and towing and related certifications are required for larger commercial and industrial units.

The employee is constantly using hands to finger, handle, feel, lift or operate objects, and use computer keyboards. Fine dexterity for manipulating small objects required. The employee is constantly required to walk, squat, turn/twist, crouch, reach, stand, balance, climb/descend ladders, stairs, stoop, bend, kneel, crouch or crawl, and see, talk, hear, and smell. The employee is constantly required to stand on variable work surfaces.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Extreme weather conditions, as well as noisy and confined environments are additional exposures.

• Daily road travel is monitored by vehicle GPS.
• Random Drug/other testing or data collection which may be required to meet customer site access requirements.
• Strict adherence to proper Personal Protective Equipment (PPE) while working in the field, which may include: eye and hearing protection, steel-toe shoes, gloves, hard hats, ESD/spark/fire resistant uniform, or face shields.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

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