System Analyst

3 days ago

Austin, United States Luna Data Solutions, Inc. Full time

We are looking for a Systems Analyst for a long-term contract opportunity in Austin, Texas. The position is remote; however, we can only accept candidates who are located locally for this role.


Responsibility:

  • Understand business objectives and problems, identify alternative solutions, and perform studies and cost/benefit analysis of alternatives.
  • Analyze user requirements, procedures, and issues to automate processing or improve existing computer systems.
  • Collaborate with personnel from various organizational units to analyze current operational procedures, identify problems, and gather specific input/output requirements.
  • Gather details on forms of data input, how data should be summarized, and the required formats for reports.
  • Write detailed descriptions of user needs, program functions, and the steps required to develop or modify computer programs.
  • Review computer system capabilities, specifications, and scheduling limitations to determine if the requested program or program changes are feasible within the existing system.
  • Recommend improvements and modifications based on system limitations and user requirements.
  • Work closely with developers, project managers, and end users to ensure the developed systems meet business needs.
  • Support the implementation and testing of new systems or modifications to ensure alignment with user requirements.


You:

  • 8 + years of overseeing Data Center services providers for compute and storage supporting 24/7 environments. Oversee infrastructure and operations resources required.
  • 8 + years of involvement in establishing goals and objectives for maintaining the infrastructure, security, and operation required.
  • 8 + years of engagement in technical implementation, scheduling, assessing problems, and communicating up to management. Oversee infrastructure changes required.
  • 8 + years of expertise in high-level technical skills and a comprehensive understanding of data center operations to support critical functions required.
  • 8 + years of leadership in planning, and assigning work for Server Support, Physical Database, and application teams that support Operation systems and databases required.
  • 8 + years of assisting the IT manager with oversight of two Data Center Services providers responsible for supporting computing, security, and storage components required.
  • 8 + years of collaboration with the Data Center Services providers and Systems Architects to develop the Technology Roadmap Plan and set a strategic path for infrastructure and operations required.
  • 8 + years of overseeing environment expansion, migrations, and modernizations for Storage/Compute/Network/Application systems. Maintain detailed industry knowledge, especially around Cloud, and integrate those with internal technical domain knowledge required.
  • 8 + years of managing multiple audits annually. Lead major projects for Operations, including migrations of Data Center hardware and software upgrades.
  • 8 + years of reviewing and approving Operations documentation, including the Security Plan, Disaster Recovery Plan, Operational Procedures, and Monthly Maintenance plan required.
  • 8 + years of providing technical expertise as a member of the Operations management team on changes with the ecosystem, including the design and development of new technology, security events, and root cause analysis of all severity events required.
  • 8 + years of handling 24/7 on-call support required.
  • 5 + years of working with DevOps and DevOp tools preferred.
  • 4 + years of delivering technical training in cloud-based technology is a plus preferred.
  • 4 + years of utilizing ITIL - ticketing using Remedy and ServiceNow preferred.
  • 3 + years of managing Archer GRC preferred.


What We Offer:

  • The position is remote; however, we can only accept candidates who are located locally for this role.
  • Competitive compensation and benefits including health, dental, vision, life and accident insurance and short-term disability insurance.
  • Great work-life balance.


This is a long-term contract opportunity in Austin, Texas and no sponsorship can be provided. Candidates must be able to pass a background check. Luna Data Solutions, Inc. provides equal employment opportunities to all employees. All applicants will be considered for employment and prohibits discrimination and harassment of any type without regard to age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status.

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