Document Specialist

4 weeks ago

Plano, United States Red Oak Technologies Full time

Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering.


Our client is a large electronics manufacturer. They are looking for a Document Specialist (POD CSR) to join their team. This role is a CONTRACT position. Position will be ONSITE. Candidates must be residing within commutable distance of Plano, TX to be considered.


**Onsite**

**$21/hr**


Position Summary:

The Document Specialist is an important function in our Customer Service Representative [CSR]. He or she will validate that our carriers are uploading the correct Proof of Delivery [POD] to our Transportation Manager System [TMS] and that the document is a Valid POD as per our customer’s receiving requirements.


Requirements:

  • High School Diploma
  • Any Work Experience
  • Competent with Microsoft Office Suite, particularly Excel (vlookups and pivot tables)
  • Clear and concise communication skills
  • A good attitude and ability to manage assignments independently
  • Ability to thrive in a high-volume environment while still maintaining accuracy
  • Prioritization, able to shift focus to urgent issues while not falling behind on routine duties
  • Able to learn new systems quickly and adapt to abrupt changes
  • Well organized and good follow up skills
  • Detail oriented, able to sense urgency and know when to escalate for assistance
  • Can create and maintain professional relationships with customers and carriers


Position Duties:

  • Manually Upload PODs to TMS to assist carriers as needed
  • Validate that the PODs uploaded to TMS are signed by receivers and that it is the correct document for that shipment
  • Verify the PODs are transferring correctly from TMS to SAP.
  • Identify deliveries with Over, Short or Damaged [OSD] notations on the POD and report to CSR team
  • Summarize issues or exceptions and remark in our TMS system
  • In depth understanding of our process for carrier education purposes
  • In depth understanding of logistics industry’s standards and best practices
  • Advise Team Leader of all current issues and exceptions


Preferred Requirements:

  • Supply Chain Planner/Specialist or Logistics Industry prior work history is preferred


Red Oak Technologies is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. See what it’s like to be at the top; connect with one of our recruiters and apply today.


Let us help you find your next career opportunity JOIN RED OAK TECHNOLOGIES


Red Oak Tech: Quality | Talent | Integrity

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