Director of Restaurants
5 days ago
Are you a seasoned hospitality professional ready to take charge of a vibrant dining program at an oceanfront resort? We are seeking a Director of Restaurants to lead multiple dining venues and ensure the seamless delivery of an exceptional culinary experience in the picturesque seaside town of Cape May, NJ.
About the Role: Our resort boasts a dynamic, seasonal operation, and we need an experienced leader with resort hotel experience to manage Front and back-of-house restaurant operations year-round. The role requires someone who can successfully balance high guest satisfaction with profitability, adaptability, and operational excellence across multiple venues.
The Director of Restaurants will oversee revenue goals, maintain quality standards, and lead by example, inspiring seasonal and permanent staff. During the off-season, you’ll also jump in as needed—whether managing the floor, assisting in the kitchen, washing dishes, or even supporting bar operations—all while cultivating a team culture of exceptional service and efficiency.
Key Responsibilities:
- Coordinate daily operations for all Front of House activities across multiple venues.
- Deliver outstanding service and enhance customer satisfaction.
- Respond swiftly and effectively to guest complaints to ensure positive outcomes.
- Monitor product quality and work with vendors to source the best options.
- Recruit, schedule, and appraise team members while providing ongoing feedback.
- Handle P&L responsibilities, ensuring budget goals are met in a seasonal business environment.
- Ensure compliance with safety, sanitation, and food safety standards.
- Develop and promote the resort's restaurant image within the local community.
- Control food, beverage, and operational costs while identifying ways to minimize waste.
- Produce detailed financial reports on weekly, monthly, and annual revenues and expenditures.
- Promote teamwork and uplift staff during peak periods to maintain smooth, high-quality operations.
Skills & Qualifications:
- 7+ years of Food & Beverage leadership experience, preferably in a seasonal resort environment.
- Proven ability to lead in both Front and Back of House operations.
- Exceptional customer service skills, with a track record of managing guest satisfaction.
- Extensive food and beverage expertise, including menu knowledge and industry trends.
- Proficiency with POS systems and restaurant management software.
- Strong leadership and motivational skills to manage and inspire a diverse team.
- A keen understanding of financial reporting and cost management in seasonal operations.
- Bachelor’s degree in Business Administration, Hospitality Management, or Culinary Arts is a plus.
Why Join Us: This is your opportunity to shine as a Director of Restaurants in a prestigious oceanfront setting in Cape May, NJ. Lead a team in one of the area’s most iconic destinations and have a direct impact on delivering unforgettable dining experiences. With a strong, supportive team and remarkable venue, this is your chance to lead a sophisticated culinary program while advancing your hospitality career.
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