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Litigation Paralegal
2 months ago
Drive HairClub’s vision to be the trusted leader in total hair solutions for all, helping people discover their true confidence and achieve their goals. Live HairClub values of Caring, Collaboration, being Spirited and Innovative. The Litigation Paralegal will be responsible for providing legal and administrative support to in-house attorneys in the Legal Department, with a specific focus on litigation and other adversarial matters. The Litigation Paralegal will work collaboratively with key functional areas and senior leadership to drive HairClub’s Core Four: Employee Experience, Member Experience, Sales Experience and Facilities, Inventory and Technology (FIT).
MAJOR RESPONSIBLITIES:
% of time
Core Functions
25%
Oversee Legal processes: Open, organize and maintain electronic files for all litigation and other adversarial matters, update and manage internal docket reports, create and maintain quarterly litigation report(s) for auditors, and manage the legal billing process
25%
Establish compliance and mitigate risk: Ensure all potential claims are promptly reported to the appropriate insurer and manages the preservation and litigation hold order process, liaising with personnel throughout the Company to identify, preserve, collect, and produce responsive materials
25%
Lead litigation operations: Review, draft responses, and produce documents pursuant to third-party subpoenas and requests for client and/or employee records, prepare and sends client termination letters, and draft correspondence and other documents, including presentations and training materials. Review, investigate, and draft responses on behalf of the Company for consumer agencies, attorney general, and small claims matters; responsible for renewing and maintaining the Company’s accreditation with the Better Business Bureau and other consumer agencies
25%
Assess and provide Legal support: Assist in-house attorneys with litigation and other adversarial matters, including demand letters, administrative responses, and regulatory compliance, performing legal research as required. Provide support to in-house attorneys across all legal functions, including transactional matters, as necessary and assigned
Performs other duties as required.
MANAGEMENT AND COLLABORATION:
- Liaisons between Legal and other Company departments as well as outside counsel, insurance claims adjusters, and others
- Collaborates with management in all functional areas of the Company, including Operations, Marketing, Sales, Accounting/Finance, Information Technology, and corporate leadership to ensure matters are completed timely and accurately
- Collaborates with various internal teams in support of updates to existing policies, procedures, and practices
- Collaborates with Operations and Human Resources departments on an extensive basis with respect to litigation and adversarial matters
KEY MEASURES OF SUCCESS:
- Effective management of litigation matters, including calendaring relevant deadlines, providing status updates for matters handled, and assisting both in-house and outside counsel with matters
- Ensures document retention requirements are met for all matters, including assisting with e-discovery and document gathering
- Ensures all relevant deadlines are met for matters that the Paralegal primarily handles with general oversight by in-house attorneys (i.e., small claims, consumer agency responses, and attorney general matters)
- Ability to streamline processes for more efficient and effective use of time
- Tracks, maintains, and/or improves response time for litigation and other adversarial matters
QUALIFICATIONS:
- Bachelor’s degree in a related field (Paralegal study certification a plus)
- Four to six years litigation experience as a Paralegal in a corporate or law firm environment, with experience in both preferred
- Some experience working with insured claims and insurance adjusters, especially with employment and personal injury matters, preferred
- Proficient in MS Office products (Outlook, Word, Excel, PowerPoint, Teams), Legal Tracker, HighQ, Practical Law, Adobe Acrobat, and online legal research
- Bilingual – fluency in Spanish and/or French preferred
KEY COMPETENCIES:
- Excellent communication skills and ability to communicate with all levels of company employees
- Attention to detail and accuracy
- Ability to summarize and synthesize information, legal research, and court processes
- Proactive mindset and ability to anticipate departmental and/or in-house counsel needs
- Highly organized with ability to prioritize work as necessary and handle multiple tasks under tight deadlines with significant adverse consequences if those deadlines are not met
- Ability to discretely handle highly confidential and proprietary information
- Ability to interact effectively with employees at all levels of the organization
- Ability to work independently and as part of a team, displaying a cooperative work style and positive attitude with respect to problem solving
Working Conditions:
- Office environment with potential hybrid or remote work schedule
- Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and extensive reading
- Sitting stationary for long periods of time
- Keyboarding: entering text and/or data into a computer
- Requires working with computer systems
- May require light lifting