Executive Director

3 weeks ago

Hill City, United States Hill City, South Dakota, Chamber of Commerce Full time

JOB TITLE:  Executive Director - Community Engagement


POSITION SUMMARY:

The Executive Director is responsible and accountable to promote Hill City and to promote its members.


JOB PROFILE:


This position is responsible for:

  • Working with the Board of Directors to develop and implement a long term strategy for the organization.
  • Day-to-day management operations of Chamber office and staff or VIC staff that fall in five (5) primary categories:  Membership, Marketing & Communication (including Public Relations, Publicity, Events and Advertising), Fiscal Management, VIC operations and Information Management.
  • With the assistance of the Board of Directors, provide leadership and communication within chamber and community to foster favorable business-civic, tourist- and living environments.
  • Responsible for carrying out the Chamber’s overall business, economic or marketing plans and programs.


RESPONSIBILITIES & REQUIREMENTS:


Membership

  • Understand and engage with Chamber member.
  • Grow membership.
  • Contact Chamber members.
  • Revise membership materials. 
  • Maintain currency of member information (staff).
  • Deliver value of the benefits in each category. 


Marketing

  • Engage and communicate effectively with various audiences.
  • Partner with Travel South Dakota and agencies to create annual marketing plan.  
  • Prepare/direct creative advertising materials for social media,  print media as necessary and co-op advertising with Travel South Dakota, Black Hills Badlands Tourism, other local partners (event specific) and organic in-house marketing campaigns..  
  • Support marquee events and/or locally-produced events with public relations, publicity or specific advertising per budget.  
  • Actively participate in or provide leadership role in events, including Chamber mixers.  
  • Communicate with all constituent audiences (board, membership, retail merchants and businesses, general public, visitors, organizations, media, City Council) as appropriate.  
  • Coordinate or oversee social media, e-newsletter, letters/postcards or other mailings, phone contact and personal visits). 
  • Serve as liaisons to Black Hills Badlands Tourism, City Council, EDC, other governmental bodies or organizations as appropriate.  
  • All advertising, including co-op dollars or additional DMO funding should be approved by the Director—including Plan and Branding.  


Fiscal Management

  • Partner with Treasurer to prepare an annual budget for Board approval.
  • Approve specific expenditures within budget adopted by Board of Directors.
  • Work closely with CPA and Board, manage income/expenses such that income meets/exceeds budget and expenses meet/fall below budget. 
  • Secure sponsorships, grants or available Tourism (Travel South Dakota) dollars as necessary to defray expenses. 


VIC Staff operations

  • Hire and train employees and volunteers.  
  • Establish duties, evaluate staff and adjust salaries within budget.  
  • Create expectations with staff rises to meet them.


Information Management

  • Maintain/oversee currency of all information, including membership database, visitor request guide database, website updating.  
  • Supervise/direct communication/outreach with same, either with vendors, Chamber or VIC staff. 
  • Maintain confidentiality of information. 


OTHER MISCELLANEOUS DUTIES:


  • Directs office, equipment and facility maintenance for Chamber and VIC as needed.
  • Respond to or route information requests from membership, merchants or HC area community, public, visitor, vendors, media, etc. as appropriate.
  • At all times serves as positive representative and ambassador for Hill City, for the community and the Hill City Area Chamber of Commerce.
  • Other duties as deemed appropriate and assigned. 


SKILL SET:


  • Strong public speaking and presentation skills
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Time management skills
  • The ability to lead and foster a team environment
  • The ability to build relationships and partnerships
  • The Ability to work a wide range of hours
  • Self-directed
  • Ability to plan, prioritize initiatives and executive independently
  • Ability to set, track and consistently achieve marketing and membership goals
  • High energy, outgoing, can-do personality focused on creating value for members
  • Ability to have a growth and future vision mindset


EXPERIENCE:

  • Bachelor’s degree preferred, but not required
  • Experience in marketing
  • Supervisory/management experience

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