General Manager Distribution

2 months ago

Rancho Cucamonga, United States American Tire Distributors Full time

Position Description:

The Distribution Center General Manager is responsible for overseeing all operational and administrative facets of the Distribution Center (DC) to ensure compliance with all Company guidelines, policies and federal and state regulations. The Distribution Center General Manager is accountable for delivering performance in: safety, quality, on time and accurate delivery, cost, while coaching and managing the talent of their team. The Distribution Center General Manager executes and deploys supply chain strategy while ensuring continuous improvement is occurring at their facility.

Primary Responsibilities:

  • Safety: Establishes and assures safe and compliant work environment with a target of minimizing OSHA recordable and Auto Chargeable Incidents
  • Quality: Ensures the accuracy of physical inventory by executing on Standard Operating processes and performing bin count audits as scheduled. Ensures returned goods and customers credits are applied in a timely manner.
  • Delivery: Engages drivers and warehouse staff to ensure on-time and complete deliveries
  • Cost: Reviews and manages DC cost productivity, driving toward efficient labor and delivery costs per unit handled and delivered. Manage DC expenses to achieve monthly and annual budget/plan as assigned by the Company.
  • People: Develop and lead talent within the DC. Plan, develop and implement people strategy in conjunction with Company for talent management and development, including recruitment, selection, disciplinary procedures, grievances, counseling, pay and conditions, training and development, succession planning, morale and motivation, culture and attitudinal development and performance evaluations.
  • Compliance: Ensure full compliance with OSHA, DOT, ADA and other governmental regulatory agencies while complying with Company policies concerning health and safety.
  • Team leadership: Lead daily and weekly meetings with staff to identify and address issues and communicate messages and relevant changes from other parts of the Company. Reporting and tracking: Develop, update, and share regular reports of DC performance with key identified partners. Serve as the on-site inventory control expert.

Direct Reports:

  • Distribution Center Operations Manager
  • Distribution Center Lead
  • Drivers
  • Warehouse Associates
  • Distribution Center Support Coordinator


Key Partners (Positions):

  • Regional Supply Chain Director
  • Region President
  • Director of Sales
  • Human Resource Director
  • Region Market Specialist
  • CCS/CSR
  • Safety Leadership
  • Transportation Leadership


Experience(s) that Best Prepares You:

  • Education: Minimum high school graduate or GED; preferred Bachelor’s degree from 4-year college, or equivalent work experience
  • Experience: 5-8 years experience managing in a high volume, low margin, high customer service distribution environment required. Thorough understanding of supply chain, distribution, warehouse, transportation, and inventory. Thorough understanding of P&L statements and OPEX costing structures. Demonstrated people skills including influencing skills, listening and the ability to communicate effectively to diverse groups.
  • Such alternatives to the above qualifications as the company, in its discretion, may find appropriate and acceptable.


Key Competencies:


  • Distribution and Processing -- Knowledge of materials, warehouse processes, quality control, costs, and other techniques for maximizing the effective distribution of goods.
  • Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Developing and Building Teams -- Encouraging and building mutual trust, respect, and cooperation among team members.
  • Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Management of Financial Resources -- Determining how money will be spent to get the work done, in the most cost effective manner available, and accounting for these expenditures.
  • Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Coaching and Developing Others -- Identifying the developmental needs of others and coaching, mentoring, or otherwise help others to improve their knowledge or skills.
  • Oral Expression and Comprehension -- The ability to communicate information and ideas in speaking so others will understand.
  • Written Expression -- The ability to communicate information and ideas in writing so others will understand.
  • Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.
  • Basic math - Ability to calculate figures and amounts such as discounts, interest, commission proportions, percentages and area. Ability to apply concepts of basic business math.
  • Computer programs - Proficient in Microsoft Excel, Word, PowerPoint, and Outlook. Capacity and desire to master other Company tools such as Oracle Discoverer and WMS, Road Net, etc.


Physical Demands/Work Environment/Travel Requirements:


  • Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
  • Travel required: Travel as required throughout the geographic area within the assigned region, with up to 10% overnight stays.


This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, subject to reasonable accommodations. Nothing in this job description creates a contract of employment in any way for any person. All employees hired by American Tire Distributors, Inc. are employees at will and the company reserves the right to terminate employees at any time for any reason or no reason at all.

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