Staging & Configuration Analyst

2 weeks ago


Norcross, United States Insight Global Full time

The Staging & Configuration Analyst performs a wide variety of tasks related to our Technology Solution Center including staging & configuration, depot repair and other technical hardware assembly functions. Responsible for the proper and accurate configuration of IT Hardware and meeting production goals.


Primary Duties and Responsibilities:

§ Updating status of devices in various software systems

§ Device handling such as unboxing, connecting, powering, labeling, and recording information

§ Coordinate with Customers, Team members and Engineers to troubleshoot and improve staging and configuration processes.

§ Perform repairs, RMA & OBF processes for customer, supplier, manufacturers.

§ Install components into PC's, Switches, Routers, Servers, Mobile and other devices.

§ Assemble and kit Racks, Backboards, and other equipment.

§ Load images, configurations and firmware onto PC's, Switches, Routers, Servers, Mobile and other devices.

§ Provide back-up support to other roles within the team, through cross-functional training and ongoing updates in that area.

Must Haves:

Skills and Personal Attributes

§ Critical Thinking and Problem Solving.

§ Good communicator verbal & written.

§ Enthusiastic with Attention to detail.

§ Reliable and Team Player

Education and Experience

§ High School Diploma or equivalent, technical training, military experience, or college desired.

§ Excellent computer and communication skills.

§ Microsoft, or Other Office Suite Software.

Plusses:

A+ Cert



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