Head of Business Operations

3 weeks ago


Salt Lake, Utah, United States VanCraft Full time

About VanCraft

VanCraft is a fast-growing, direct-to-consumer manufacturer of premium, off-grid campervans based in the western U.S. We specialize in building adventure-ready vehicles that help people unlock limitless travel and explore the everyday. As a small and dynamic team, we blend high-quality craftsmanship with thoughtful customer experiences, and we're on a mission to become the leading name in the adventure van space.

About the Role

We're looking for a Head of Business Operations to lead and optimize the front-office functions that drive our business forward. You'll work directly with the founders to translate vision into execution, streamline internal systems, and own the day-to-day performance of our sales, marketing, HR, and strategic operations. This is a high-impact role for someone who thrives in a builder's environment, has strong business instincts, and wants to make an immediate difference.

Key Responsibilities

Strategic Operations & Execution

  • Own the planning and implementation of quarterly and annual business goals
  • Drive execution across sales, marketing, and HR functions
  • Monitor KPIs, analyze business performance, and identify opportunities for improvement
  • Develop playbooks, SOPs, and systems to scale operations efficiently

Sales & Marketing Enablement

  • Oversee day-to-day operations of sales and marketing teams 
  • Ensure alignment between brand messaging, lead generation, and sales outcomes
  • Implement tools and systems to track and improve funnel performance

People & Culture

  • Support hiring, onboarding, and performance management processes
  • Build a strong, accountable team culture in alignment with company values
  • Own internal communication systems and cadence (team meetings, reporting, 1:1s)

Finance & Vendor Management

  • Assist with budgeting, forecasting, and vendor negotiation
  • Optimize spending and resource allocation across departments
  • Identify cost-saving and efficiency opportunities without compromising quality

You're a Great Fit If You…

  • Are a generalist with experience in small business leadership or fast-growing startups
  • Have 5+ years of experience in operations, business strategy, or cross-functional management
  • Are comfortable managing both creative and analytical teams
  • Know your way around CRMs, marketing platforms, and project management tools
  • Have strong communication skills and a bias toward clarity and accountability
  • Thrive in a hands-on, entrepreneurial environment where no two days look the same
  • Love the outdoors and get excited about the future of mobile living and sustainable travel

Nice to Haves

  • Experience in automotive, manufacturing, or outdoor/lifestyle industries
  • Familiarity with direct-to-consumer (DTC) business models and marketing
  • Background in scaling operational systems in a high-growth phase

Benefits

Competitive salary + performance bonus

PTO and paid holidays

VanCraft employee perks (van access, adventure gear discounts, etc.)

Be part of a values-driven, mission-led company redefining the way people travel

To improve your odds of getting an interview, please send a personalized email to austin@van-craft.com and nate@van-craft.com with your resume and a brief blurb about why you would be a great fit for the position.



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