IT Support Technician
1 month ago
We are currently recruiting for an experienced IT Support Specialist to join an established professional services firm. This position will be key in providing exceptional technical support to a varied end-user based, as well as supporting firm-wide projects at a time of continued digital transformation.
The Role:
- Support the end-user base via telephone, email and/or deskside visits.
- Resolve issues across desktop, server and hardware environments.
- Support office AV environments, maintaining for regular conferences/events.
- Maintain mobile devices across iOS and Android platforms.
- Take responsibility for office setups, conference room setups and event setups.
- Ensure alignment to asset management processes.
- Participate in system updates and deployments.
The Requirements:
- Experience in Microsoft based environments.
- Experience with the full Office 365 suite.
- Experience supporting iOS and Android mobile devices.
- Knowledge of SCCM and/or Autopilot.
- Experience supporting Zoom and Teams.
- Participate in on-call/after-hour support rotations.
What is in it for you?:
- Generous PTO
- Medical, Dental, Vision Insurance
- 401k
- Performance-based salary increases
- Continuous training and development
Interested? Apply directly for immediate consideration
*Not eligible for Visa Sponsorship*
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