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Lab IT Support Specialist
6 days ago
IntePros is currently looking for a Lab Solutions Support Specialist to join one of our growing Medical Device Clients in Exton, PA. The Lab Solutions Support Specialist is part of an IT Team responsible for administrating, supporting and implementing server based laboratory applications (LIMS, LMS, SDMS, ELN and Empower) and lab instrument software within Analytical Services. The Lab Solutions Support Specialist will work closely with other members of IT, QA, Metrology and Lab Operations to ensure these systems meet the needs defined by Global Analytical Services which include maintaining cGMP compliance. The position requires the candidate to work full time on site in Exton, PA.
Lab Solutions Support Specialist Responsibilities:
- Perform day to day review of system logs, SDMS logs and backups
- Perform day to day PC and System trouble-shooting
- Perform user management
- Assist team members with LIR data collection and CAPA investigation data collection
- Assist with writing and executing validation documentation
- Perform other tasks as assigned
Lab Solutions Support Specialist Basic Qualifications:
- Experience working with PCs and basic IT infrastructure as well as Microsoft Application Development Tools, Windows 10/11, Excel and Word
- Experience working in a regulated environment preferable within the Pharma industry
- Minimum 2 years’ experience
Lab Solutions Support Specialist Preferred Knowledge, Skills and Abilities:
- ITIL Foundations Certification, A+, COMP TIA, MCSD, MCDBA, Oracle OCA or OCP, a plus.
- Ability to work with staff, peers, and others in a fast pasted, team oriented, cross functional, multi-cultural environment to accomplish established goals and objectives as well as identify and resolve problems.
- Strong analytical, problem solving and decision making abilities
- Excellent written and verbal communication skills required.
- Experience working in cGMP compliant Analytical Lab with knowledge of Part 11 compliance and validation plus.
- Working knowledge of any or all of the following applications: Waters Nugenesis SDMS , Waters Empower or LabVantage (LIMS) a plus
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