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Storage Administrator

3 months ago

Patrick AFB, United States Nelson Enterprise Technology Services (NETS) Full time

NETS is looking to hire Storage Administrator to work at the Patrick Airforce Base in Florida. A qualified candidate must be able to provide credentials that show they meet IAT Level ll.


Qualifications:

  • A minimum of five (5) years of experience working as a NetApp storage administrator.


Requirements:

  • Address short comings of Cyber compliance findings; complete STIG checklists, create and maintain test plans and document hardware inventory.
  • Remediate findings and vulnerabilities and complete Plan of Action and Milestones (POAM) documentation as necessary. (CDRL A007)
  • Provision new storage environments that follow vendor best practices and align with current and future DoD, Air Force, and AFTAC policies (Appendix E).
  • Provide technical support for NetApp storage systems. Support SAN and NAS environments on Windows and Linux operating systems. Support the implementation of current databases and virtual environments on NetApp storage systems in a multi-protocol environment.
  • Provide technical support for NetApp disaster recovery solutions utilizing NetApp replication technologies.
  • Enable auditing of NetApp and its supported hardware to centralized log server to support logging and auditing requirements.
  • Provide technical support and maintenance for NetApp Active IQ Unified manager and OnTap Tools for VMware vSphere. Perform upgrades and patching of software to maintain compliance.
  • Provide technical support for Veritas Netbackup or current backup software. Create backup schedules that meet disaster recovery policies as required. Monitor backup status and remediate errors and failed backup jobs. Perform upgrades and patching of backup software to maintain compliance.
  • Ensure storage compliance with DoD, Air Force, and AFTAC policies and applicable accreditation standards (Appendix E) for hardware/software configuration and approval requirements throughout the lifecycle of the system/software.
  • Use NetApp tools to monitor storage system performance, as well as gather historical records of this performance to create effective storage subsystem performance presentations. (CDRLs A002 & A004) This data will be used to present factual statistical data to represent perceived performance issues.
  • Communicate storage subsystem performance to customers identifying real and perceived performance problems.
  • Optimize storage performance using NetApp tools and recommend corrective actions to any real and perceived performance problems. Collaborate with team members to derive a collectively agreed upon course of action while informing the AFTAC team lead. Adjust all performance settings of individual storage appliances, software, data replications, snapshots, and backup configurations in order to optimize storage performance.
  • Maintain storage by the daily monitoring and reporting of any hardware or software faults. Address storage reporting by opening internal service tickets and remediate faults. Problem tickets shall be escalated by opening service tickets with appropriate vendor support (vendor’s telephone number and field support personnel to resolution). Report storage fault trends to the AFTAC team lead. (CDRL A001)
  • Support and troubleshoot storage technologies and protocols: NVMe, SAN, Fiber Channel/iSCSI, NAS, CIFS/SMB and NFS.
  • Support and deploy storage solutions on public, private, and hybrid Clouds.
  • Contractors providing system administration support shall respond within 1 hour of initial notification during any on-call support. This support may be limited to telephone support. When on-site response is required, the contractor shall be at AFTAC within 1 hour of notification.
  • The contractor shall provide the AFTAC team lead with monthly status reports. The contractor shall also provide the Government with technical reports and presentation materials (when efforts dictate a technical report and a presentation). (CDRLs A001, A004, A009)