Senior, Product Management

Be part of an amazing storyMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.Job OverviewThe Senior, Product Manager for the Stores Checkout Point of Sale team brings a high-energy approach to developing customer-centric user experiences and features to help grow the customer base, drive user engagement, and improve overall in store colleague and customer experience. This role operates as a hybrid between strategy and execution. They partner with stakeholders to define, own, and execute a product roadmap while mentoring more junior colleagues on a range of product skills.Working in an agile environment with a focus on continuous improvement, they encourage ideas and feedback. They are empowered to make decisions and contribute in a meaningful and impactful way, fostering customer-centric thinking to create memorable, loyalty-building experiences for every Macy's customer and new possibilities for their career.What You Will DoTake ownership of the entire product roadmap, from its definition to execution, including establishing and maintaining partnerships with stakeholders to ensure alignmentAssume responsibility for managing a complex product area or lead as the senior product manager, driving the work forwardCollaborate with partners and pods to effectively coordinate cross-functional projects and objectives, with support from senior leadersLead discussions and decision-making processes in large working team settings, guiding the agendaStructure and prioritize analyses to inform the roadmap, including effectively setting up A/B testsMaintain a well-curated backlog of user stories driven by insights gleaned from structured discovery, which directly impacts the product roadmapContribute meaningfully to technical requirements alongside QE and engineeringTranslate business needs into technical requirements for engineers to align with business goals, providing clear, detailed, and timely artifactsOffer timely and constructive feedback to team members, leaders, and cross-functional partners, challenging when necessaryActively mentor junior colleagues on various product skillsFoster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communitiesSkills You Will NeedLeadership: Ability to take ownership of the entire product roadmap, manage complex product areas, and lead cross-functional teams effectivelyCollaboration and Communication: Skilled at collaborating with partners, stakeholders, and senior leaders, with strong communication abilities to deliver presentations, influence decisions, and answer questionsAgility and Adaptability: Thrives in a high-energy, fast-paced, outcome-oriented environment, with the ability to adapt to changing priorities and situationsAnalytical Skills: Proficient in structuring and prioritizing analyses to inform the product roadmap, utilizing data and analytics to make informed decisionsCustomer-Centricity: Customer obsessed with a deep understanding of retail commerce and user experience, with a focus on building point of sale applications to enhance the colleague and customer checkout experience in storesTechnical Acumen: Understanding of technical concepts, enabling meaningful contributions to technical requirements alongside engineering teamsProblem-Solving and Curiosity: Naturally curious with a strong desire to understand root causes and solve problems, continuously learning about industry trends, emerging technologies, and new methodologiesMentorship and Coaching: Willingness to mentor and coach junior colleagues, sharing knowledge freely and helping to develop their skillsOrganizational Skills: Strong attention-to-detail, effective time management, and organizational abilities to maintain a well-curated backlog and prioritize tasks effectivelySoftware Proficiency: Skilled in Microsoft Office Suite and other relevant software tools for product management and analysis.Who You AreCandidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.6+ years of overall work experience with at least 4 years specific product management experience, preferably within an agile framework; experience operating in a retail environment is a plus.Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feelOccasionally required to move about the workplace and reach with hands and armsRequires close visionAble to work a flexible schedule based on department and company needs