Senior Salesforce Admin

Job Title: Senior Salesforce Admin

Job Description:

• Translate user requirements into technical requirements.
• Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
• Maintaining the sales cloud, as well as building custom reports and dashboards.
• Ensure the best possible quality of the application.
• Installing internal & external manage packages.
• Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
• Resolve user support tickets. Support team members and monitor user adoption of Salesforce tools in our organization.
• Take ownership of project work and developing client relationships (Should be a confident self-starter).
• Identify bugs and align with requirements during debugging.
• Test bug fixes to make sure they work as per requirements before they deployed to production.
• Good problem-solving skills and ability to give optimal solutions.
• Both process and technically oriented, understanding business implications of technical choices.
• Produce Requirements and associated Design Documents for assigned application features/enhancements, as well as necessary production support materials.
• Stay up-to-date with the latest Salesforce platform enhancements,features,and updates,and recommend changes to the system configuration to improve user experience
• Bachelors degree in Computer Science,Information Technology,or a related field
• Salesforce certifications such as Salesforce Certified Administrator and Salesforce Certified Advanced Administrator are a plus