Laboratory Technician
4 weeks ago
firstPRO is now accepting resumes for a Lab Computing Engineer in Rahway, NJ. This is a 6+month contract and onsite.
This position will work closely with the Lab computing team and clients to troubleshoot issues with hardware and software in the pharmaceutical laboratory setting.
Responsibilities:
- Support the end-user desktop including, but not limited to, troubleshooting issues, implementing approved software, and removing older software versions
- Setting-up, maintenance and administration of end user computer devices and related computing environments including systems software, applications software, hardware, and configurations
- Some troubleshooting of lab instruments\lab computer systems interfaces. Assist in data storage solutions
- Duties will include troubleshooting and repair of OS's, MS Office Suite products including Outlook email and calendar issues, a variety of 3rd party software applications, hardware issues, laptop parts replacement, imaging, data wiping, asset control, and detailed ticket documentation
Required Skills:
- Excellent attention to detail, customer service skills, multi-tasking skills, ticket management/documentation skills, written and verbal communication skills are required
- Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
- Strong written and verbal communication skills
- Provide positive customer experiences when working with users
- Can manage multiple projects / tickets simultaneously
- Quicky diagnose issues and work to resolve
- Adapt to an ever-changing environment
Qualifications:
- Associate Degree or technical institute degree or equivalent experience required
- Prior experience in IT Deskside/Desktop break/fix support or similar role
- Excellent Windows 7/10 and Microsoft Office Suite (including O365) trouble shooting skills, as well as hardware trouble shooting skills
- Experience in using a ticket system experience is a plus
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Laboratory Technician
4 weeks ago
Rahway, United States firstPRO, Inc Full timefirstPRO is now accepting resumes for a Lab Computing Engineer in Rahway, NJ. This is a 6+month contract and onsite.This position will work closely with the Lab computing team and clients to troubleshoot issues with hardware and software in the pharmaceutical laboratory setting.Responsibilities:Support the end-user desktop including, but not limited to,...
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Laboratory Technician
4 weeks ago
Rahway, United States firstPRO, Inc Full timefirstPRO is now accepting resumes for a Lab Computing Engineer in Lansdale, PA. This is a 6+month contract and onsite.This position will work closely with the Lab computing team and clients to troubleshoot issues with hardware and software in the pharmaceutical laboratory setting.Responsibilities:Support the end-user desktop including, but not limited to,...