Professional Services Consultant/Senior Engineer

2 months ago

Colorado Springs, United States ProofID Full time

ProofID is a leading Identity and Access Management (IAM) specialist. With a global presence, UK HQ and offices in the US, we help organizations effectively manage their digital identities. Our extensive experience with top IAM software vendors enables us to deliver unmatched value as a trusted partner for identity management programs.


At ProofID, our mission is clear - we strive to provide pain-free, secure, and seamless digital user experiences for our clients. Whether it's addressing legacy systems, compliance issues, or M&A transitions, our team has the expertise to navigate complex projects and ensure smooth implementations.


With over 100 employees worldwide, we still maintain a close-knit culture. Join us at ProofID and be part of an exciting journey towards revolutionising identity management while working alongside world-leading customers.


Role Summary:

Professional Services consultants provide technical delivery and consultation to customers in the areas of federation and authentication They are a key contributor in a high-performance culture and team that is focused on delivering success for our customers. Professional Services consultants are accountable for delivery of projects on time, in budget, with a high level of accuracy/quality and customer satisfaction.


Key responsibilities

  • Scope, plan and deliver packages of work before and during customer projects and provide ongoing support to implemented projects
  • Maintain effective communications with all stakeholders both external and internal
  • Make a positive contribution to ProofID’s consulting practice
  • Contribute to ProofID’s business success and pipeline
  • Opportunity to achieve accreditation in Ping Identity technologies
  • Potential to develop into a Solutions Architect


Key Competencies

  • Identity and Access Management (IAM): Proficiency with IAM solutions, specifically:
  • PingFederate:
  • Expertise in configuring and managing authentication and federation services, developing custom adapters, and implementing OAuth, SAML, and OIDC protocols.
  • Expertise in working with AuthNAPIs.
  • PingOne MFA:
  • Strong experience in integrating multi-factor authentication solutions, managing MFA policies, and troubleshooting related issues.
  • Expertise in working with PingOne APIs.
  • PingDirectory:
  • Strong knowledge and experience, preferably with an understanding of LDAP directory services and ability to develop custom plugins.
  • Expertise in working with PingDirectory REST APIs.
  • AWS CI/CD:
  • Proficiency in AWS CI/CD deployment


Java Development:

  • Expertise in Java programming, especially Java EE for enterprise applications.
  • Experience in developing and maintaining custom adapters for PingFederate and plugins for PingDirectory.
  • Strong understanding of Java APIs, libraries, and frameworks relevant to IAM integrations.
  • Ability to write clean, maintainable, and efficient code.
  • Experience with lifecycle processes including design, development, testing, debugging, and deployment.


Soft Skills

  • Problem Solving: Ability to analyze complex issues and derive innovative solutions.
  • Team Collaboration: Experience working in cross-functional teams and effective communication with both technical and non-technical stakeholders.
  • Project Management: Capability to manage projects independently, prioritize tasks, and meet deadlines.


Additional Competencies

  • Security Practices: Understanding of security protocols, best practices in IAM security, and regulatory compliance.
  • Adaptability: Ability to quickly learn new technologies and adapt to changing technical and project requirements.


Our Values:

WE DO GREAT WORK WE VALUE OUR CUSTOMERS

WE SUPPORT OUR COLLEAGUES WE ARE CURIOUS

ProofID is an equal opportunity employer. We do not discriminate based on sex, gender identity, ethnicity, religion, sexual orientation, neurodiversity, disability or any other protected basis because we believe the best and brightest come from all walks of life. We aspire to foster a community in which diversity is valued in both our employees and our ideas.

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