Store Manager
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Store Manager Job Description
Reports To: District Manager
Supervises: Store Management and Sales Associates
Status: Full-Time
Responsibilities:
Leadership
• Motivate the team by communicating the Alumni Hall vision
• Communicate clear expectations and hold all employees accountable for achieving goals
• Show a strong passion for the Alumni Hall brand, customers, and employees to help set the standard for running the daily business
• Give clear division of responsibilities to management staff
• Hold productive and informative monthly staff meetings to address all areas of the business
People Development
• Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience
• Coach team members in their job responsibilities to increase confidence and productivity
• Consistently assess performance and provide feedback to associates through monthly check ins & annual performance reviews
• Recognize performance issues and develop action plans in a timely manner
• Ensure that all team members adhere to all employment policies & a professional work environment
• Create a fun and exciting atmosphere for customers to shop in and employees to work in
Visual Merchandising
• Supervise and direct all merchandise processing
• Achieve excellence in the execution of all visual merchandising directives
• Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms
Performance
• Be able to open and close the store, handle deposits, and follow daily operations and expectations
• Strive to achieve daily, monthly, and annual sales goals
• Achieve store shrink goals through proper Inventory Management: Maintain operational standards to secure the store’s assets
• Achieve UPT, ADS, Email Capture, & Ecommerce Performance goals
• Ensure proper scheduling practices and achieve payroll budget goals
•Ensure that all Ecommerce orders are filled and processed per company standards quickly and efficiently
• Develop a working knowledge of collegiate sports and local university activities
Communication
• Communicate with the store staff as well as the corporate office
• Communicate merchandise needs to the buying staff
• Communicate with the marketing department and execute all marketing directives
• Stay current with competition by visiting frequently and sharing the information with the District Manager
• Ensure that all required Ecommerce and Social Media content is communicated in a timely manner
Qualifications:
• Background Check required
• Employees are subject to random drug screenings
• Minimum high school degree or equivalent
• Minimum 1 year retail management experience
• Ability to lead a team, delegate, and follow-up
• Ability to train, develop, & foster growth among employees
• Ability to work in a fast-paced environment
• Ability to work a schedule based upon the business needs – including holidays, nights, and weekends
• Strong verbal and communication skills
Note: This job description does not contain an all-encompassing list of duties or responsibilities that are required of the employee. Management has the exclusive right to alter this job description at any time.
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