Clinical Care Coordinator
3 weeks ago
Caretrack is seeking a talented Clinical Care Coordinator to join our team. A successful candidate will be responsible for providing quality care coordination services to our patients, collaborating with healthcare providers and clinical staff to ensure patient adherence to their care plan. As a Clinical Care Coordinator, you will utilize your clinical skills and experience to support the development of a high-performing culture and work with team members to drive proactive screenings and services adoption. This is an in office position, located in Carrollton, GA.
CareTrack Principles
- Care Services Vision
- To be the preferred care coordination solution for provider practices in the United States. We are committed to building a team of patient-centered, caring professionals that deliver best in class service for patients and practices.
- Care Services Mission
- Our mission is to directly contribute to improving our patients' quality of life by providing proactive, consistent check-ins and support for patients, allowing for better patient adherence to the provider's care plan between office visits and resulting in better patient outcomes.
- CORE VALUES
- Compassionate - We serve all with empathy and concern.
- Adaptable - We continually seek out best practices for serving each other, our patients and providers.
- Reliable - We are dependable, accountable for our actions, just, and consistent at all times.
- Encouraging - We support each other in assisting our patients with the goals of their care plan.
- Trustworthy - We maintain high standards of service and performance.
- Respectful - We respect the worth of every person we interact with.
- Attentive - The needs of our staff, patients and providers are our highest priority.
- Collaborative - We build positive relationships with each other and our patients.
- Kind - We are considerate and helpful, especially of persons and their behaviors.
- Collaborate with healthcare providers and clinical staff to identify critically and chronically ill patients, and develop a patient care plan that outlines specific care goals and interventions
- Implement and coordinate patient care plans, working with patients and their families to ensure adherence to the plan
- Assess and evaluate patient outcomes and modify care plans as necessary
- Utilize electronic health record technology to maintain patient data and health records
- Conduct patient outreach, scheduling, and appointment reminders as needed
- Collaborate with other healthcare professionals in the development and implementation of patient care initiatives
- Assist in the development of training materials and educational resources for patients and caregivers
- (MA) Medical Assistant or (CNA) Certified Nurse Assistant
- Exceptional phone etiquette
- Ability to maintain effective and organized systems to ensure timely workflow.
- Must be comfortable with electronic documentation procedures and willing/available to complete related training.
- Knowledge of primary care specialties
- Medical terminology
- Grammar, spelling, and punctuation
- Knowledge of EHRs (preferred)
- Health Care Plan (Medical, Dental & Vision)
- Short Term & Long Term Disability
- Paid Time Off (Vacation, Sick & Public Holidays)
- Life Insurance (Basic, Voluntary & AD&D)
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