Field Engineer/IT

1 month ago

Oklahoma City, United States CAE Full time

Summary

Provide engineering support to the E-3 DRAGON Training System Support Center (TSSC) located at Tinker AFB, Oklahoma.


Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Participate in design, planning, installation, and support of computer systems, network hardware, software applications, and peripherals
  • Performs setup at desktop and server level – installing, upgrading, implementing and configuring operating systems, applications, software, and hardware
  • Installs patches and upgrades to production platforms
  • Troubleshoots problems with computer systems, including hardware and software, network and peripheral equipment; makes repairs and corrections where required
  • Exercises responsibility for the integrity, security, and maintenance of the systems
  • Manage system security requirements
  • Perform system security testing
  • Must exhibit high performance and capability to work in a team environment
  • Must be able to effectively deliver oral presentations to management and customers
  • Must be capable of explaining and instructing technical data in non-technical terms
  • Must be able to work independently and in a team environment
  • Must be able to work overtime as required
  • Must be willing to work any shift or day of the week as required


Qualifications

  • Experience with hardware/software platforms to include MS Windows and RedHat
  • Experience in Microsoft Suite Office (Excel, PowerPoint, Project, and Word)
  • Good diagnostic and troubleshooting skills
  • Knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc.)
  • Experience supporting a network/platform of multiple client systems (Windows, Linux, VMware)
  • Experience supporting Windows Server technologies, Active Directory, DFS, DNS, DHCP, and Group Policy management
  • Endpoint management/reporting using Enterprise Antivirus Management server technologies
  • Ability to manage multiple tasks, while effectively focusing on priority issues
  • Ability to create, document, and follow processes and procedures


Educational / Experience Requirements

  • Completed at least one of the following: Bachelor Degree in Information Technology, Computer Science, Mechanical Engineering or received other equivalent training/experience
  • 3 – 5+ years of related experience
  • Experience with training and simulation software and systems preferred
  • Excellent written and verbal communication skills are required
  • Possess the ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems


Security Responsibilities

Must comply with all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources.

  • Must be able to obtain a Secret DOD Security Clearance
  • Must be able to obtain a Security+ Certification


Work Environment and Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to climb stairs to enter and exit a training device.

  • Capable of working in a manufacturing environment
  • Able to ascend into a simulator device
  • Able to climb onto simulator device hard-to-reach areas
  • Ability to sit and stand for extended periods of time
  • Focused visual concentration and active listening skills
  • Able to lift and carry a minimum of 35 pounds and manual dexterity to bend, stoop, squat and stand for prolonged periods
  • Will occasionally have to move items over 50 pounds with assistance
  • Must be able to sit and operate a personal computer for long periods
  • Ability to perform essential duties and responsibilities at multiple training sites
  • Limited travel may be required

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

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