Outside Sales Representative

3 days ago

Eugene, United States Emser Tile Full time

Job Summary


The Outside Sales Representative (OSR) will call on existing and new clientele, and work with builders, designers, General Contractors, and all other decision-makers in the sales and installation process. This key role will drive sales volume, maintain/ grow existing accounts, and develop new clientele and sales channel opportunities throughout the assigned sales territory.


Key Responsibilities

  • Identifies and establishes relationships with new and existing clientele
  • Travels throughout assigned territory to call on regular and prospective customers
  • Works independently yet cooperatively with the company and team's goals and directives
  • Provides industry-leading service to customers by processing orders and credits promptly
  • Builds and promotes strong, long-lasting customer relationships by partnering with them and understanding their needs
  • Sets up and maintains client displays and merchandising samples
  • Emphasizes new product promotion during sales calls and onsite visits/meetings
  • Develops in-depth knowledge and expertise about all Emser products
  • Responds to the marketplace by providing value through being a knowledgeable rep with quick follow-up
  • Stays abreast of competing markets and provides reports on market movement and penetration
  • Attends and participates in trade and industry events to increase client knowledge of Emser


Successful candidates will:

  • Be driven to meet sales goals and enjoy the upside of variable compensation programs that reward exceeding plan
  • Thrive in a competitive and dynamic sales environment
  • Be flexible, highly organized, and have a successful history of servicing multiple accounts while consistently achieving and exceeding sales goals
  • Be able to work independently while simultaneously implementing company-defined sales strategies
  • Be an expert in influential/collaborative sales and negotiation techniques, including analytical skills that can identify and exploit key opportunities
  • Enjoy prospecting for new accounts, setting up / maintaining displays, and introducing our quality products to the marketplace
  • Instinctively address all customer questions and concerns promptly with business-savvy solution/resolution strategies


Qualifications (Knowledge/Skills/Abilities/Experience)

  • Successful track record in an outside sales environment (preferably within the flooring or building materials industry)
  • Solid analytical skills in identifying client needs and aligning them with product offerings
  • Demonstrated expertise in the principles of collaborative sales technique
  • Excellent interpersonal skills with the ability to communicate and maintain positive relationships with all Emser clients, customers, and influencers (internal and external)
  • Ability to analyze market conditions and competition and develop strategic responses to opportunities
  • Listening skills, communication skills, energy, enthusiasm and endurance
  • Must be flexible to maximize business opportunities as they arise
  • Ability to work independently and in a team environment is essential
  • College B.A. / B.S. degree preferred


Physical requirements


  • Stand, use hands, and reach with hands and arms.
  • Walk, stoop, kneel, crouch, or crawl.
  • Sit, climb, or balance.
  • Lift and move up to 110 pounds. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus.
  • Exposure to moving mechanical parts.
  • Occasionally exposed to fumes or airborne particles.
  • May be exposed to a wide range of temperatures.
  • The noise level is usually loud.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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