Human Resources Business Partner

FirstCall Mechanical

Human Resources Business Partner

Location: Columbus, OH

WHO IS FIRSTCALL MECHANICAL?

FirstCall Mechanical Group is a growing, privately held services platform in the Southeast. We partner with leading regional companies offering HVAC, refrigeration, electrical, and plumbing services to commercial and industrial customers. Through our current network of regional partners, we offer services in Texas, Virginia, North Carolina, South Carolina, Georgia, Florida, Ohio, and New York.

Why FirstCall Mechanical? Our partner companies receive the benefit of centralized support across finance & accounting, human resources and sales & marketing, allowing them to focus on exponential growth in their market. We are their support platform enabling them to do what they do best

FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

BENEFITS OVERVIEW

• Competitive pay, paid weekly
• Medical, Dental & Vision Insurance
• Short & Long-Term Disability
• Life Insurance/Supplemental Life Insurance
• Benefits eligibility begins the 1st of the month after hire date
• 401k retirement savings with 5% match
• Up to 4 weeks of Paid Time Off
• 9 Paid Holidays + Veterans Day for our Vets
• FirstCall Academy for training & development
• Learning and Education Assistance Program (LEAP)
• Generous Employee Referral Program - $2,500
• EAP Employee Assistance Program
• Company vehicle or allowance based on the job
• Mobile phone or phone allowance based on the job
• Company uniforms & work boot allowance
• Affiliate Company transfers

POSITION OVERVIEW

We are currently seeking an experienced Human Resources Business Partner (HRBP) to join the fast-growing FirstCall team. The HRBP works collaboratively with operational leaders at all levels of the organization to support the achievement of company goals and objectives. In doing so, the HRBP supports a geographically diverse region and handles multiple responsibilities including: talent acquisition, employee relations, policy, procedure and program management and administration, performance and talent management, and compensation administration. Participates in various projects as needed to support organizational development, training, programs and growth initiatives. Partners with leadership to align HR strategy to the business strategy.

JOB RESPONSIBILITIES

• Provides day-to-day coaching to leadership on a variety of activities and initiatives to include employee relations issues, policy interpretation and application, talent management and development, and organizational design.
• Conducts ongoing supply and demand analysis for business partners on current and future staffing and skill needs and works with recruiting resources to design talent acquisition strategies to meet those needs.
• Actively participates in annual budget planning/labor forecasting/compensation planning process with operations management.
• Leads talent acquisition for assigned region, in collaboration with the hiring manager and recruiting resources. Participates in the screening and interviewing process. Makes referrals to hiring manager and resolves screening issues. Handles compensation negotiations.
• Actively participates in recruitment campaigns, job fairs, college relations programs, general networking, to ensure robust candidate pipeline, as needed. Champions the employee referral program.
• Works collaboratively with Recruiters to ensure efficient and effective hiring and onboarding activities. Facilitates new employee orientation for new hires.
• Analyzes trends and metrics in partnership with HR peers to develop solutions; programs and policies.
• Leads and/or supports employee development programs including performance management, training programs, continuing education program participation.
• Supports the administration of benefits, compensation, progression programs, rewards and recognition, working collaboratively with management and HR for effectiveness in program applications.
• Evaluates issues, patterns, and trends to provide proactive insights for HR solution and program designs i.e. training to address certain needs.
• Partners with HR Operations on solutions involving payroll, HRIS, Compensation and Benefits, as needed to support program effectiveness, acquisition and retention goals.
• Partners with Head of Human Resources and appropriate FirstCall leaders on company growth initiatives, such as acquisitions and integrations, key talent identification, internal communications and other talent development and retention initiatives.
• All other duties assigned.

ACCOUNTABILITIES

• Organizational health metrics, as applicable
• Employee retention
• Program participation
• Issue resolution
• Project completion and effectiveness, as applicable

ORGANIZATIONAL ALIGNMENT

• This position reports to the Head of HR
• Dotted line responsibilities to regional and branch leadership, and COO
• Member of the HR central support team

QUALIFICATIONS

• This position reports to the Head of HR
• Dotted line responsibilities to regional and branch leadership, and COO
• Member of the HR central support team
• Bachelors degree in human resources, business management or a related discipline, or equivalent years of experience in an HRBP role
• At least 5-7 years human resource generalist or HRBP experience with at least two (2) years of experience in talent acquisition. HR operations experience a plus.
• Multi-site location support experience, required.
• Experience supporting a front line, hourly workforce, in the skilled trades industry, preferred
• Must have a solid business acumen, capable of spanning any industry
• Previous early-stage company experience, a plus
• PHR/SPHR or SHRM-CP/SCP, a plus
• Demonstrated project management skills, highly organized, effective prioritization skills
• Proven acuity in MS office suite/Teams, HRIS platform/database management experience, ATS platform experience
• Foundational knowledge of HR principles and practices, including employment law & compliance requirements
• Proven knowledge of recruiting components to include sourcing, qualifying, networking and campaigns, assessing, selling and wage/salary negotiations

BEHAVIORAL PROFILE

Relational - Strong interpersonal skills including the demonstrated ability to develop quick rapport, listen and communicate effectively at all levels of the organization, communicating both in writing and verbally.

Problem solver - Proven ability to effectively coach employees and management through complex, difficult issues toward a positive resolution. Creative, innovative in finding solutions.

Decisive and action oriented - Understands how to gather the facts and make decisions quickly; pivoting as necessary to achieve the best possible outcome. Does not let perfection stand in the way of progress.

Competent - Demonstrates confidence in decision making and in knowledge of the HR body of work. Ability to effectively research and determine best practices as needed. Discerning in which battles are meant to be fought.

Fearless - Ability to work independently and thrive in an ambiguous and rapidly changing environment, unafraid to take risks to do the right thing with management and employees.

Team oriented - Willingness and ability to step in to cover team deliverables when needed, taking on new responsibilities in order to support the overarching goals and objectives of the team.

High integrity, ethical - Operates with the utmost discretion, handling confidential information appropriately and utilizing good judgement before acting. Thoughtful.

Work Environment and Conditions

Normal office environment (flexible hybrid environment - expected that most days are in office), ability to sit, stand, walk, see and hear, and operate office equipment. Occasional outdoor environmental exposure.

Ability to travel frequently to multiple sites, up to 50% - via automobile and air, required. Must have a valid driver's license and pass an MVR and background screen, at time of hire and annually.

Ability to work overtime when project demands.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

FirstCall Mechanical is an Equal Opportunity Employer