Non-Attorney Sales Representative

3 weeks ago

Hollywood, United States Grimaldi Law Firm Full time

The focus of this job is making connections with people, motivating and inspiring them to achieve results. Poise and an engaging, empathetic communication style based on natural warmth and enthusiasm is the key to achieving the goals of this job. The work involves driving toward results by enrolling the commitment and buy-in of others. While the job requires strong initiative and self-direction, results are only achieved with and through people. A sincere appreciation for people and how they are each uniquely motivated is the foundation for designing and implementing interactive communication and decision-making processes. Knowledge and skill in how to successfully influence and persuade others by understanding how their individual needs and motivations link to goals is essential.

The job requires a high degree of “selling”, whether of ideas and policies within the organization, or products or services in the marketplace. The job environment is fast-paced and results-oriented. While there is an urgency to goal achievement, responsibility for the achievement of results needs to be shared and effectively delegated when necessary. Initiating projects and processes beyond established organization practices will often require training and developing others, and enlisting their support by using a “selling” rather than “telling” communication style. A self-confident, extroverted style that can enliven, engage, and positively impact individuals and groups is essential. The job has a variety of tasks and is dynamic and changing. The ability to understand, quickly react, and motivate others to adapt to the changing organizational environment is a critical key to success. In general, the core of this position requires a motivated and motivating team and organization player.


Responsibilities

  • Manage own schedule to balance availability for meeting with prospective new clients as well as following up with PNCs who said “no” and with current clients to conduct quality control calls and interviews.
  • Keep detailed notes in a centralized database.
  • Be a team player and cover for your fellow salespeople to help our firm help our prospective new clients find clarity around and relief from the situation that brought them to the firm in the first place.
  • Follow-up with PNC who said “no”.
  • Follow-up with current clients at set milestones during their case or matter.
  • Facilitate a professional introduction and transition to the legal team once the case or matter has begun.
  • Actively engage in dialogue with management regarding the quality and volume of the leads, offering constructive feedback and suggestions for improvement based on your “front lines” experience.
  • Periodically attend tradeshows and networking events as a professional representative of the firm (NOTE: This may not be a good idea for all salespeople).
  • Utilize a consultative selling approach when conducting sales calls to illustrate the value and benefits of our services.
  • Update the CRM system with details of all interactions with prospects and clients on time.
  • Stay current with bar rules, legal industry trends, and information.



Qualifications

  • At least 5 years of sales experience in luxury products or services.
  • A proven track record using a consultative sales approach is required.
  • Experience with CRMs like Lexicata/Salesforce/HubSpot/Infusionsoft/Lawmatics, particularly reporting is required.
  • Knowledge of the legal industry is an asset.
  • Real-life experience and a few “battle scars” to give you empathy and understanding is an asset.
  • Experience overcoming a major obstacle in life and making an important change in your life, so you know at your core that others can do it too, is a plus.
  • Must be fluent/native in English and Spanish in written and oral form.


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