Branch Director

3 weeks ago


Seattle, United States CenterWell Home Health Full time

Job Description:



  • Develops, plans, implements, analyzes and organizes operations for the Branch.
  • Responsible for the delivery of care for all patients served by the Branch by providing supervision and support to the Clinical Manager(s).
  • Works in conjunction with the Area Director of Operations or the AVP of Operations and Finance Department to establish Branch’s revenue and budget goals.
  • Recognizes the clinical leadership and provides support and supervision to the Clinical Manager(s) to promote more effective performance and delivery of quality home care services.
  • Maintains office operations in an efficient, productive, effective, and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies.
  • Conducts continuous quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follows up on negative patient satisfaction surveys and follow-up visits with referral sources.
  • Communicate with the Area Director of Operations or the AVP of Operations for direction, problem-solving, and implementation of programs and protocols.
  • Partners with Sales Directors and Account Manager(s) to meet budgeted admission goals. Participates in sales and marketing initiatives.


Required Experience/Skills:

  • Current RN License
  • Minimum of 2 years of healthcare operations management experience, preferably within Home Health or Hospice.
  • Outstanding leadership skills with demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
  • Experienced with quality improvement monitoring and reporting tools and methods.
  • Knowledge of business management, governmental regulations, and accreditation standards.
  • Fiscal management experience.
  • Excellent verbal and written communication skills.
  • EMR proficiency, prior Homecare Homebase (HCHB) experience is a plus.
  • Must be proficient with Microsoft Word and Excel.
  • Must possess a valid state driver’s license, reliable transportation, and automobile liability insurance.


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