Executive IT Support
3 weeks ago
Title: Executive IT Support (white glove support)
Location: Rahway, NJ 07065 (4-5 days onsite/week)
Duration: 12 months + extensions
PR: $27-31/hr
Compensation:
$27/hr to 31/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law Compensation.
Must-haves
Proven experience high level or white glove support and customer support to users including C level executives
Support in a mixed Windows 7/ Windows 10, Mac environment
Technical responsibilities may include network set up, O365 management, tablet/mobile device support
Comfortable under pressure and proven ability to communicate technical direction to non-technical customers’
Ability to manage difficult technical back-end scenarios while providing seamless support on the customer side
Supporting a large, global enterprise
Day-to-Day
An employer is looking for a C-Level Executive IT Support in Central NJ. This resource will manage the IT support on the Executive floor for a large enterprise client, including the CEO and down of this company – if an executive is on-site, technical support needs to be provided, on-site. He/she will provide white glove support service as well as 24/7 support when needed (i.e – help with remote set up/network issues and outages). He/she must be able to handle sensitive information with a high level of confidentiality and discretion.
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