Senior Claims Consultant

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Phoenix, United States Vertisystem Full time

What You’ll Do

* Investigate and submit new claims to insurance carriers by reviewing first reports of loss and supporting materials to accurately identify insurance exposure and determine applicable insurance policy

* Demonstrate critical thinking while adhering to Client established claims processes.

* Apply existing knowledge to assist with higher complexity claims and insurance inquiries

* Accurately respond to inquiries received from carriers and other third parties

* Demonstrate customer obsession and solid understanding of Client's insurance policies when communicating with all partners

* Utilize strong written/electronic communication. Primary method of communication in role is electronic. Telephonic communication is minimal


Basic Qualifications

* High School Degree or equivalent

* Knowledge of US auto claims coverages

* 2+ years of auto claims management experience OR 1+ year bodily injury adjusting experience

* Proficiency with various computer operating systems


Preferred Qualifications

* Bachelor’s Degree preferred

* Claims designation obtained or in progress a plus

* Experience with bodily injury claims handling experience with a major insurance carrier

* Advanced written and verbal communication skills

* Extraordinary attention to detail

* Ability to maintain quality in a fast-paced, high volume environment

* High degree of adaptability to meet changing business needs

* Proficient in multi-tasking through various technology platforms

* Compromises when necessary in order to help the team achieve goals

* Ability to mentor members of the Claims team and serve as an insurance and claims subject matter expert

* Demonstrated ability to enhance business process in the claims environment with a high degree of complexity


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