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Customer Service Representative

2 months ago

Columbus, United States Vaco Full time
CUSTOMER SERVICE REPRESENATIVE OPEN
Located in Hilliard, OH
Pay $18-19/hr
Monday-Friday 7:30-5pm
Saturdays from 7:30-11am needed during busy season
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Desired Skills and Experience

CUSTOMER SERVICE REPRESENATIVE OPEN
Located in Hilliard, OH
Pay $18-19/hr
​​​​​​​Monday-Friday 7:30-5pm
Saturdays from 7:30-11am needed during busy season
Manage large amounts of incoming phone calls