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Lead Capitalization Specialist

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Henderson, United States Anytime Garage Door Full time

About Us: Join one of the fastest-growing and most innovative companies in our industry. We are part of the few pioneers bringing legitimacy and professionalism to the industry that has never been seen before, creating new opportunities as we scale. We seek "Future Leaders" to support our growth.

Role Overview: As a Lead Capitalization Specialist, you will support various departments by implementing your training to facilitate the capitalization of our residential garage door leads. Your role involves a blend of customer service, sales, logistics, product knowledge, leadership, purchasing, and adaptability.

Key Responsibilities:

  • Customer Service: Empathize with homeowners facing garage door issues and transform negative situations into positive, memorable experiences.
  • Sales: Understand our sales process to explain invoices and support field staff in live customer situations.
  • Logistics: Learn market areas by cities and zip codes to route technicians and prioritize lead types to maximize productivity.
  • Product Knowledge: Stay updated on our services and the latest technologies.
  • Leadership: Collaborate effectively with teammates and support the overall vision.
  • Purchasing: Assist in ordering and replenishing parts as needed, ensuring attention to detail.
  • Adaptability: Thrive in our fast-paced, ever-changing environment.

Career Progression:

  • Phone Rep ($20/hour): Entry-level position to build foundational knowledge.
  • Warm Leads (Performance Bonuses): Enhance sales skills and earn performance bonuses.
  • Dispatch ($2/hour raise): Integrate customer service, sales, logistics, leadership, and product knowledge.
  • Door Sales / Purchasing ($2/hour raise): Deepen understanding of our services and support revenue growth through door sales.
  • Loyalty ($2/hour raise): Navigate live customer situations to successful outcomes and support the field.

Join us to grow your career in a dynamic and supportive environment. Apply today to become a part of our team of future leaders