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Customer Service Representative/ Clerical
2 months ago
Kirkwood Florist, a local family-owned business since 1951, offers same-day delivery to most St. Louis areas for fresh flowers, plants, and gift items. Their award-winning design team and friendly customer service and logistics staff are dedicated to delivering extraordinary floral experiences for every event. With fast delivery options available to Kirkwood, Ladue, Frontenac, Des Peres, Warson Woods, and Webster Groves, Kirkwood Florist is committed to meeting special requests and needs with their personalized service.
This is a full-time on-site role for a Customer Service Representative/ Clerical position at Kirkwood Florist located in St. Louis, MO. The role involves providing exceptional customer service, supporting customers with their orders, ensuring customer satisfaction, managing customer experience, and handling clerical tasks related to floral orders and deliveries.
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience expertise
- Ability to prioritize customer service and support tasks
- Strong communication and interpersonal skills
- Experience in a similar role or industry is a plus
- Attention to detail and organizational skills
- Knowledge of floral industry or interest in flowers is beneficial
- High school diploma or equivalent