Application Support Specialist

4 weeks ago


Indianapolis, United States Pinnacle Partners, Inc Full time

Pinnacle Partners is assisting our client in their search for an Application Support Specialist to join their team in the Indianapolis, IN area. This successful resource will be responsible for providing technical support to business users.

RESPONSIBILITIES:

  • Troubleshoot to isolate and diagnose database, website, and application related issues
  • Develop, deploy, manage, and enhance IT systems
  • Develop standard operating procedures, policies, and documentation
  • Train users on software applications
  • Review security requirements and controls, then recommend and implement remediation efforts
  • Document and recommend improvements for reports and datasets

REQUIREMENTS:

  • 2+ years of experience supporting complex applications
  • SQL troubleshooting experience
  • Light coding exposure
  • Strong communication skills to interact with business users

PREFERRED SKILLS:

  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • User testing experience
  • VBA knowledge
  • Excel troubleshooting exposure
  • Tableau reporting experience

TERMS:

This position is a direct hire opportunity with a salary up to $90K based on experience. They offer benefits including full medical, dental, and vision along with generous PTO, 401K matching, and other soft benefits.



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