Program Director

2 weeks ago

Germantown, United States Tandym Group Full time

A non-profit in Memphis TN is currently seeking a Program Director to join their growing Workforce Development team.

About the Opportunity:

  • Start Date: ASAP
  • Assignment Length: Ongoing (Contract to Hire)
  • Schedule: Monday - Friday
  • Hours: 8am - 5pm

Responsibilities:

The Program Director will:

  • Provide total oversight and management to staff and subcontract NGO Service providers with duties including case management, resource coordination, work readiness, job development, quality of services, and KPI achievement.
  • Ensure each department meets monthly/quarterly/yearly contractual goals; develop continuous process improvement plans and/or corrective action plans to reflect necessary contractual goal achievement progression.
  • Develops and implements operational systems and procedures for participant flow, outcomes tracking, program evaluation, use of space, supplies, etc.
  • Partners with internal and external stakeholders and partners to leverage services through direct referral and on-site presentations.
  • Monitors program outcomes, progress towards goals, and department-specific outcomes; conducts program and department evaluation.
  • Develops program materials and reports for senior leadership and program funders.
  • Motivate staff, establish, and maintain a high-energy, highly accountable, team approach to getting site work completed promptly and in an atmosphere that is stimulating and allows for continued growth and development.
  • Manage the design and implementation of staff training to improve program performance and operational efficiencies.
  • Develop and maintain a sufficient Circle of Support network of external Providers (including Secondary Service Providers, District Agency Providers, Employers, Schools, and Community Providers) to ensure participants have the resources to make meaningful progress toward employment.

Qualifications:

  • Bachelor's Degree in Nonprofit Management, Social Work, Psychology, Education, or a related field is required.
  • Minimum five years of management experience working with the economically disadvantaged, homeless, welfare recipients, and other disadvantaged populations, at least three in a supervisory role.

Desired Skills:

  • Experience in meeting contractual goals and performance milestones.
  • Experience in developing and implementing workforce development and/or educational initiatives.

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