Operations Manager
4 days ago
Planned Companies –Operations Manager – Job Description Summary
Schedule: Monday-Friday 3pm-2am (must be flexible on weekends)
Location: San Francisco and Oakland California Area
Pay: $75k annually with $400 bi-weekly car allowance
A Concierge Manager ensures exceptional service is provided to all residents and their guests. This role is responsible for engineering a professional Concierge team that maintains the building lobby and upholding our Customer Service Standard while carrying out all workplace expectations and policies including financial management to ensure payroll budgetary goals are met.
Primary Job Responsibilities:
- Ensures the Concierge Operations are operating effectively and in accordance with Property Management and/or Board of Directors' expectations.
- Maintain Client Satisfaction which will result in the retention of the Contract.
- Ensures each client and guest receives a Warm Welcome and Fond Farewell.
- Recruits, trains, motivates, supervises, and mentors team members - leads by example.
- Ensure that all team members are trained to react intelligently and quickly to all emergency situations.
- Use Company Approved Team Scheduler to ensure payroll budget compliance.
- Complete necessary Payroll Tasks by Company deadlines.
- Produces a wide network of offerings to clients, including but not limited to car service, dog walking, dry cleaning, grocery delivery, etc.
- Smooth operation of contractor arrivals/departures and realtor/home buyer visits.
- Covers shifts for team members to ensure proper staffing requirements are maintained.
- Attends company meetings/trainings and ensures all team members participate in company training sessions.
Requirements:
- Experience in a field supervisory or management level position, previous janitorial or hotel-like atmosphere.
- Professional background in customer service and hospitality management.
- Must be hospitality driven and offer any necessary assistance to clients and guests.
- Must be able to coach and mentor team members.
- Must possess the ability to multi-task.
- Must possess ability to work in a team environment.
- Must be able to proactively learn about all events, happenings, restaurants, etc. in the local neighborhood.
- Basic knowledge of Microsoft Office (Word & Excel) and the Internet.
- Proven organizational skills that exemplify attention to detail from beginning to follow-up on each project undertaken.
- Proven leadership ability to develop and motivate team members and effectively provide supervision as well as train members to deliver high level customer service.
- Effective interpersonal communication skills (written and oral) with ability to engage positively with clients.
- Diplomatically handle delicate and challenging client concerns.
- Must be well versed in budgetary and cost control responsibilities.
- Ability to lift 50 pounds.
- Customer service: 5 years (Preferred)
Benefits
- Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
- All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.
“Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”
-
Operations Manager
3 weeks ago
Oakland, United States Planned Companies Full timeA Concierge/Security/Janitorial Manager ensures exceptional service is provided to all residents and their guests. This role is responsible for engineering a professional Concierge team that maintains the building lobby and upholding our Customer Service Standard while carrying out all workplace expectations and policies including financial management to...
-
Security Operations Manager
4 weeks ago
Oakland, California, United States Inter-Con Security Full timeJob SummaryThe Account Manager plays a crucial role in the success of Inter-Con Security Systems, Inc. by overseeing daily operational and administrative functions across security contracts.Duties and ResponsibilitiesManage contract performance, ensuring compliance and identifying deficiencies in a timely manner.Support the Senior Vice President of...
-
Kitchen Operations Manager
4 weeks ago
Oakland, California, United States Ono Hawaiian BBQ Full timeJob Summary:We are seeking a highly motivated and organized Kitchen Operations Manager to join our team at Ono Hawaiian BBQ.The Kitchen Operations Manager will be responsible for ensuring the smooth operation of our kitchen, managing staff, and maintaining high standards of quality and customer service.About the Role:The Kitchen Operations Manager will...
-
Restaurant Operations Manager
4 weeks ago
Oakland, California, United States SSP America Full timeRestaurant Operations ManagerSSP America is seeking a highly skilled Restaurant Operations Manager to join our team at A's Clubhouse in Oakland International Airport. As a key member of our management team, you will be responsible for overseeing the front and back of house operations, ensuring food quality and safety, controlling costs, and leading and...
-
Healthcare Operations Manager
4 weeks ago
Oakland, California, United States DaVita Full timeHealthcare Operations ManagerAt DaVita, we're dedicated to delivering exceptional patient care and creating a supportive work environment for our teammates. As a Healthcare Operations Manager, you'll play a critical role in managing the day-to-day operations of our dialysis facilities, ensuring that our patients receive the highest level of care and our...
-
Clinical Operations Manager
4 weeks ago
Oakland, California, United States Kaiser Permanente Full timeJob Summary:As a Clinical Operations Manager at Kaiser Permanente, you will oversee the day-to-day clinical operations of the unit(s), ensuring the highest quality of care is provided and is in compliance with federal, state, and local regulatory requirements. This role involves managing the units' clinical operations, including practice standards, staffing,...
-
Healthcare Operations Manager
4 weeks ago
Oakland, California, United States DaVita Full timeWe are seeking a skilled Healthcare Operations Manager to join our team at DaVita. In this role, you will assist in managing the overall operations for nursing services and care at a chronic hemodialysis facility. Your responsibilities will include working with the facility manager to ensure the safe, therapeutic nursing management of ESRD patients.Key...
-
Clinical Operations Manager
4 weeks ago
Oakland, California, United States Kaiser Permanente Full timeJob Summary:Kaiser Permanente seeks a skilled Clinical Operations Manager to oversee the day-to-day clinical operations of our units. This role is responsible for managing the unit's clinical practices, staffing, payroll, budgets, and quality improvement initiatives.Key Responsibilities:Develop and implement action plans to improve staff development and...
-
Facilities Operations Manager
4 weeks ago
Oakland, Maine, United States CLYNK Full timeCLYNK is a fast-paced recycling and technology company recognized for innovation and leadership in the industry.We are the fastest growing mode of beverage container recycling and the most requested option by consumers.Our patented technology supports recycling at a massive scale, not only at CLYNK but in other states and even parts of Canada.The Shift Lead...
-
Hotel Operations Manager
4 weeks ago
Oakland, Maryland, United States TowneBank Full timeJob SummaryWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Railey Vacations/Cove Creek Lodge. The successful candidate will be responsible for providing exceptional guest service, leading a team of staff, and ensuring the smooth operation of the hotel.Key ResponsibilitiesDevelop and implement strategies to drive...
-
Financial Operations Manager
4 weeks ago
Oakland, California, United States The Greenlining Institute Full timeAt The Greenlining Institute, we are seeking a highly skilled Financial Operations Manager to join our team. This critical role will be responsible for overseeing all accounting functions and systems, including reporting, general ledger reconciliation, and accounting policy development.Key Responsibilities: • Manage and maintain accounting data and...
-
Financial Operations Manager
4 weeks ago
Oakland, California, United States The Greenlining Institute Full timeFinancial Operations ManagerThe Greenlining Institute seeks a highly skilled Financial Operations Manager to oversee all accounting functions and systems, including reporting, general ledger reconciliation, and accounting policy development. The ideal candidate will have a proven track-record of working collaboratively to effectively perform the accounting...
-
Concession Operations Manager
1 month ago
Oakland, California, United States Levy Full timeJob SummarySummary: Manage concession stand operations and perform various duties to provide a positive guest experience.Key Responsibilities:Oversee the management of multiple concession stands, ensuring a safe and efficient environment.Interact with guests, addressing their questions and needs in a professional manner.Understand menu offerings,...
-
Pharmacy Operations Manager
4 weeks ago
Oakland, California, United States Walgreens Full timeJob Summary:As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of our pharmacy department. This includes managing the workflow, supervising staff, and ensuring that our customers receive exceptional service. You will work closely with our pharmacists and technicians to ensure that our pharmacy is...
-
Retail Store Operations Manager
4 weeks ago
Oakland, California, United States TradeFirst Full timeWe are seeking a highly skilled Retail Store Operations Manager to assist us in the management, procurement, display, sales, bookkeeping, and operation of our private Store. Products ranging from toys, small electronics, tools, and sporting goods etc. This is a multi-tasking position including sales, display, shipments, and delivery, and purchasing. We are a...
-
Sales and Operations Management Trainee
4 weeks ago
Oakland, California, United States Penske Truck Leasing Full timeJob SummaryPenske Truck Leasing is seeking a highly motivated and results-driven Sales and Operations Management Trainee to join our team. As a Sales and Operations Management Trainee, you will be responsible for developing consumer and commercial customer solutions, managing our large inventory of vehicles, and generating new business leads.Key...
-
Recycling Facility Operations Manager
1 month ago
Oakland, California, United States CLYNK Full timeCLYNK is seeking a highly motivated and experienced Shift Lead to join our processing team in Oakland, ME. As a leader in the recycling industry, we are committed to innovation and excellence in all aspects of our operations. Our patented technology enables us to recycle at a massive scale, not only at CLYNK but also in other states and parts of Canada. With...
-
Financial Operations Manager
1 month ago
Oakland, California, United States Next Level Strategies Full timeJob DescriptionAre you passionate about maintaining organized and seamless finances for a purpose-driven organization? Do you thrive on working with numbers and being part of a team that makes a meaningful impact? Is attention to detail your superpower? If so, we invite you to apply for our Controller position at The Greenlining Institute Join us in driving...
-
Radiology Operations Manager
4 weeks ago
Oakland, California, United States UC San Diego Full timeBreast Imaging Supervisor Job SummaryUC San Diego Health is seeking a highly skilled Breast Imaging Supervisor to oversee the operations of radiology services. The ideal candidate will have a strong background in radiology and experience in managing staff and resources.Key Responsibilities:Monitor staff utilization and productivityReview test results to...
-
Warehouse Operations Manager
4 weeks ago
Oakland, California, United States Philz Coffee Full timeWarehouse Lead Job DescriptionAt Philz Coffee, we are seeking a highly skilled and experienced Warehouse Lead to join our team. The successful candidate will be responsible for leading our shipping team to ensure all orders are picked, packed, and shipped by specified deadlines in retail store and wholesale areas.Key Responsibilities:Operations: Lead the...