IT Operations Manager

3 weeks ago


Oakland, California, United States XQ Full time

About XQ

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  • XQ is a leading organization dedicated to rethinking the high school experience and transforming education through technology.
  • Our mission is to empower students, educators, and communities to succeed in life.

We are seeking an experienced IT Support Manager to lead our technical operations and drive impactful projects.

The Opportunity

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  • This role offers a unique opportunity to work closely with our passionate team, collaborate on innovative projects, and contribute to the evolution of high school education in America.
  • You will work four days a week based in Oakland, CA, collaborating with our Emerson Collective IT team.

Key Responsibilities

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  • Prioritize and manage multiple tasks, ensuring seamless delivery of high-quality services to our stakeholders.
  • Troubleshoot hardware and software issues, providing white-glove service for our executive suite.
  • Analyze business requirements, partnering with key organizational stakeholders to develop solutions for IT needs.

Qualifications

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  • Bachelor's degree in Information Technology or Computer Science, or equivalent experience.
  • 7+ years of experience working in IT operations, including leading large IT projects and rolling out IT infrastructures.
  • Strong knowledge of IT infrastructure, cybersecurity, and project management.

Benefits

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The salary range for this role is $140,000-175,000. We offer excellent organizational benefits, including a competitive compensation package, comprehensive health insurance, and opportunities for professional growth and development.


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