Customer Program Manager
1 month ago
You are responsible for all Technical and Financial aspects of large, strategic projects from initial Customer Engagements / Programs and RFIs through to the Project Closing. Your day-to-day work as a Customer Program Manager includes managing strategic projects as well as creating convincing proposals in the acquisition phase of a project. You are our central interface to a customer while performing a project and you are a key person to maintain business with the client. Your responsibility is a clear and reliable communication to the customer on engineering, management & executive level. You organize the delivery of your project and the management of timelines according to the clients' expectations and you orchestrate the customer relationship. Thanks to your initiative, creativity and goal-oriented mode you bring in actionable ideas to further improve our services & offerings to our clients.
- Managing client engagements and client relationships
- Managing strategic projects, incl. planning, ensuring quality, meeting deadlines, etc
- Identifying actionable recommendations while keeping a "hands-on" mentality
- Owning the responsibility for the quality of the engagements
- Presenting results, key findings and ensuring client satisfaction
- Guiding the project delivery team to provide the right output to the customer
- Support Business Development in scoping out project proposals for strategic projects
- Program delivery on time on value for the customer (will ensure repetitive business)
- Profitability of programs delivered to the customer (target margins through effective resource management)
- Customer satisfaction (NPS for engagements managed)
- Shared revenue target on assigned engagements together with Key Account Management
Professional Background
- Expertise managing complex programs in an automotive and global matrix environment ideally at OEM and/or Tier 1) within (value) engineering departments
- Completed Master studies (or Bachelor with 5+ years of relevant work experience) preferably within electrical engineering, mechanical engineering or business administration with engineering extension
- 3 to 5+ years post-graduate school consulting experience, with 1+ years at a project management level
- Proven track record building deep and influential stakeholder relationships within large customer organizations
- Experience in technical and/or service sales or customer service is advantageous
- Technical curiosity, willingness to learn and adopt fast and "hands-on" player/coach mentality
- Strong project management, analytical and communication skills
- Customer oriented working style with good business development sense finding new opportunities to grow relationship
- An open-minded personality, self-confident appearance as well as very good English and X Language skills
- Ability to self-lead and others
- Appreciates regular business travel and spending time on assigned customer sites, globally
-
Customer Program Manager
2 weeks ago
Belleville, United States A2MAC1 - Decode the future Full timeAs a Customer Program Manager, you will acquire and manage projects for OEMs and major suppliers in an international & challenging environment. Your mission is to bring maximum value, actionable findings & conclusions to the customer. You'll work cross functionally to provide commercial as well as technical findings, leveraging the extensive expertise at...
-
Customer Program Manager
1 month ago
Belleville, Michigan, United States A2MAC1 Full timeAs a Customer Program Manager, you will acquire and manage projects for OEMs and major suppliers in an international & challenging environment. Your mission is to bring maximum value, actionable findings & conclusions to the customer. You’ll work cross functionally to provide commercial as well as technical findings, leveraging the extensive expertise at...
-
Program Manager
1 week ago
Belleville, United States StaffBright Full timeCurrently, StaffBright has a great Program Manager opportunity near the Belleville area. We are seeking individuals with 5+ years of relevant experience within the automotive industry. What You Will Be Doing The Program Manager will lead all program activities to ensure the flawless launch or product modification in compliance with the client and customer...
-
Program Manager
2 weeks ago
Belleville, United States StaffBright Full timeCurrently, StaffBright has a great Program Manager opportunity near the Belleville area. We are seeking individuals with 5+ years of relevant experience within the automotive industry.What You Will Be DoingThe Program Manager will lead all program activities to ensure the flawless launch or product modification in compliance with the client and customer...
-
Program Manager
2 days ago
Belleville, United States Hoyleton Youth and Family Services Full timeJob DescriptionJob DescriptionProgram Manager - Transitional Living ProgramPOSITION SUMMARYResponsible for overall management and aspects to ensure therapeutic programming that includes: service delivery, to include assessments, service planning, clinical services, life skills, and job readiness preparation for residents of the transitional living program....
-
Customer Service Clerk
18 hours ago
Belleville, United States St. Clair County, IL Full timeUnder close supervision, provides customer service on behalf of the St. Clair County Assessor's Office; performs a variety of service and support functions related to departmental operations. Essential Functions The following duties are not intended to serve as a complete comprehensive list of all duties performed in this classification, only a...
-
Customer Service Representative
3 days ago
Belleville, United States Yaekel-Associates Ins. Service, Inc. Full timeJob DescriptionJob DescriptionBenefits:CommissionFSALong Term DisabilityShort Term DisabilityLife Insurance401(k)401(k) matchingBonus based on performanceCompetitive salaryDental insuranceHealth insurancePaid time offTraining & developmentVision insurance We're expanding our team and seeking Commercial Lines Customer Service professionals to join us....
-
Customer Service Representative
2 days ago
Belleville, United States TerraSource Full timeCustomer Service **Essential Duties and Responsibilities** : * Through JD Edwards software system, processes inquiries, orders, and requests received from domestic and international customers by telephone, fax, mail or company employee. * First line response to customer requests for parts or unit availability, price quotations, delivery dates, and tracking...
-
Purchasing Manager
2 weeks ago
Belleville, United States MZN Management Group, LLC Full timeOur client, a provider of metalworking machinery is seeking a Purchasing Manager to join their Belleville, Illinois team. Position Summary Supervises the operation of the Purchasing department. Coordinates the activities of these functions to ensure that internal and external commitments are met. Plans and carries out assignments requiring solutions of a...
-
Purchasing Manager
2 weeks ago
Belleville, United States MZN Management Group, LLC Full timeOur client, a provider of metalworking machinery is seeking a Purchasing Manager to join their Belleville, Illinois team. Position SummarySupervises the operation of the Purchasing department. Coordinates the activities of these functions to ensure that internal and external commitments are met. Plans and carries out assignments requiring solutions of a...
-
Purchasing Manager
5 days ago
Belleville, United States MZN Management Group, LLC Full timeOur client, a provider of metalworking machinery is seeking a Purchasing Manager to join their Belleville, Illinois team. Position SummarySupervises the operation of the Purchasing department. Coordinates the activities of these functions to ensure that internal and external commitments are met. Plans and carries out assignments requiring solutions of a...
-
Purchasing Manager
4 weeks ago
Belleville, United States TerraSource Global Full timeJob DescriptionJob DescriptionPosition SummarySupervises the operation of the Purchasing department. Coordinates the activities of these functions to ensure that internal and external commitments are met. Plans and carries out assignments requiring solutions of a variety of complex problems based on a wide choice of possible actions. Provides leadership and...
-
Purchasing Manager
3 days ago
Belleville, United States TerraSource Global Full timeJob DescriptionJob DescriptionPosition SummarySupervises the operation of the Purchasing department. Coordinates the activities of these functions to ensure that internal and external commitments are met. Plans and carries out assignments requiring solutions of a variety of complex problems based on a wide choice of possible actions. Provides leadership and...
-
Restaurant General Manager
17 minutes ago
Belleville, United States Taco Bell Full timeRestaurant General Manager Belleville, IL " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Restaurant General Manager At...
-
Materials Manager
3 weeks ago
Belleville, United States Pine Tree Staffing, LLC Full timeWell respected and fast growing manufacturing company is looking to add an experienced Materials Manager to manage the purchasing and inventory control functions that supports the company’s overall strategic plan. The qualified candidate will have a passion for reporting and analytics and will have regular communication with leadership to provide reports...
-
Materials Manager
2 weeks ago
Belleville, United States Pine Tree Staffing, LLC Full timeWell respected and fast growing manufacturing company is looking to add an experienced Materials Manager to manage the purchasing and inventory control functions that supports the companys overall strategic plan. The qualified candidate will have a passion for reporting and analytics and will have regular communication with leadership to provide reports and...
-
Materials Manager
5 days ago
Belleville, United States Pine Tree Staffing, LLC Full timeWell respected and fast growing manufacturing company is looking to add an experienced Materials Manager to manage the purchasing and inventory control functions that supports the company’s overall strategic plan. The qualified candidate will have a passion for reporting and analytics and will have regular communication with leadership to provide reports...
-
Customer Service Representative
2 days ago
Belleville, United States Chestnut Health Systems Full timeOverview: Have strong customer service and business office skills? Want to work for an agency thats all about helping others? Our Belleville, IL location needs you for this temporary part-time as-needed position! Responsibilities: Greet clients and visitors in a way that is courteous and respectful and that creates a safe and welcoming environment. Gather...
-
Aviation General Manager
3 days ago
Belleville, United States Avflight Full timeJob DescriptionJob DescriptionGeneral Purpose of Job:This position oversees all aspects of the FBO including customer relations, line operations, accounting, health, safety and environmental functions, as well as planning and coordinating activities for the sale and provision of general aviation activities such as fuel, hangar and office rental. Provide day...
-
Crew Manager>
2 weeks ago
Belleville, United States White Castle Full timeWhite Castle - 1141 N. Green Mount Rd. [Restaurant Shift Manager] As a Crew Manager at White Castle, you'll: Be essential to the operation running as smoothly and effectively as possible; Organize shifts, handle cash, and manage inventory; Oversee customer service and satisfaction; Motivate and lead the team; Work the cash register and drive-thru; Prepare...